This topic has 3 replies, 3 voices, and was last updated 8 years by xmedia.

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  • #129685
     xmedia
    Participant

    Hi, my site is rather content heavy, and I have a couple hundred categories. When trying to set up a query in a Kleo Posts content item, it can’t seem to load any of my categories. The spinner is showing in the category field. If I type in the exact category name it will remove what I’ve typed.

    I’ve also tried switching over to the “classic mode” ie not using Visual Composer, and entering in the category id’s directly in to the code snippets. Unfortunately, the category ids don’t seem to save, and are removed after I enter them in this way.

    I’m on WP 4.5.3 and Kleo 4.0.8

    #129787
     Laura
    Moderator

    Hello, your categories have content assigned to them?
    Please try to deactivate some plugins and test again 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #140170
     Mangotree33
    Participant

    Hi i have the same issue with the categories not loading but i only have a few categories and the site is not content heavy. Has a solution been found for this?

    #140171
     xmedia
    Participant

    Mangotree33, it was more of a user error than anything. The categories weren’t loading for me because I didn’t have any content assigned to them. Once I imputed some content for each category it worked just fine.

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