Categories won’t appear on “Build Query”

[chounuman]

I want to add categories in the News Focus Settings section, but when I type anything in the input box a spinning wheel will appear but nothing else, in the console log this error appears:

Uncaught TypeError: undefined is not a function

load-scripts.php?c=1&load[]=jquery-ui-resizable,jquery-ui-button,jquery-ui-position,jquery-ui-dialo…:90

Even if I type something in Tags or Taxonomies, this error will keep appearing

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[Terdema]

Hello. I have the same problem

[Laura]

Hello, if the categories are empty then it might be the issue, do you have any item at that category?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Terdema]

I have content in the categories

[chounuman]

Yup, they are filled with content I have tried by tag, but the same thing happened

[chounuman]

I still have this problem, how many time they take to answer solve these kind of problems?

[Laura]

Hello sorry for the delay, please share admin credentials so i can check it out 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[chounuman]

I sent them to the mail attached in your sign.

[Laura]

Hello, please add them in a private reply here

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[chounuman]

This reply has been set as private.

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Radu]

Hi,

Try to do the following :

– Update WordPress to latest version and check again if this not solves read next

– De-activate child theme and check again if this not solves read next

– De-activate all plugins excluding visual composer,k-elements and BuddyPress and check again if this not solves read next

Let me know

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

What support service includes ? What not ?

[chounuman]

Thanks a lot it was the update!

[Radu]

OK

Have a nice week

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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