This topic has 13 replies, 3 voices, and was last updated 8 years by Radu.

  • Author
  • #146306
     kjcarleo
    Participant

    Hello, I am using the centered menu option, but when I go to a page, the menu seems to jump and there is a grey bar at the bottom. Any ideas?

    https://embassymarine.org/

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    #146383
     Laura
    Moderator

    Hello, i do not see it, can you share a screenshot?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #146390
     kjcarleo
    Participant

    It went away, because I tried changing the menu BG pic, but now it doesn’t show the new pic – just a blurry looking BG. I tried clearing my local cache and clearing the cache on the server but the new BG pic has not yet updated. How long does it normally take?

    Also, where can I see what No Repeat, Cover, Inherit etc BG options mean? See pic attached.

    Kevin

    #146506
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #146557
     kjcarleo
    Participant

    Ok thanks because it is back again. It looks like the BG is repeating as well, but I do not have repeat selected.

    It also looks like the grey bar is around the entire image, thinner at the sides.

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    #146560
     kjcarleo
    Participant

    BTW my current screen resolution is 1920 x 1080

    #146649
     kjcarleo
    Participant

    How long will it take for someone to look at this?

    #146776
     Radu
    Moderator

    Hi,

    The changes should be reflected instantly if you don’t have a cache plugin and if you have cache just clear/empty all caches and the changes should been seen, are you referring to the logo ? Anyway changes should be seen immediately

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #146931
     kjcarleo
    Participant

    No I am referring to the BG image used for the header. I tried refreshing the cache in both WordPress and at the host, but no changes are applied.

    #147023
     Radu
    Moderator

    I see, can you please provide admin credentials in a private reply to take a look ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #147085
     kjcarleo
    Participant
    This reply has been set as private.
    #147146
     Radu
    Moderator
    This reply has been set as private.
    #147329
     kjcarleo
    Participant

    I think it self resolved or something. I attached the screenshot from when it had issues, but they seemed to have gone away

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    #147447
     Radu
    Moderator

    Great then

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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