This topic has 11 replies, 4 voices, and was last updated 8 years by Abe.

  • Author
  • #112952
     benny
    Participant

    There’s only a problem when using the portrait mode to set an avatar, in this case the image is “cut off” on the right side.

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    #113228
     benny
    Participant

    I want to start my project tomorrow and this is the only thing on my toDo list.
    Please help.

    #113457
     benny
    Participant

    Please allow up to 48hrs so we can review your request and respond.

    🙁

    #113556
     Laura
    Moderator

    Hello, sorry for the delay, i see the issue, can you share admin credentials so i can check it out? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #113730
     benny
    Participant
    This reply has been set as private.
    #114049
     Laura
    Moderator

    Hello, try by adding this to style.css at child theme

    COPY CODE
    
    div#avatar-to-crop img {
        width: 280px !important;
    }
    

    Let me know if it works 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #114215
     benny
    Participant

    No, that will not work. It is not so simple.
    Can you ask your coder please.

    Btw.: You have the same bug on your demo page
    http://seventhqueen.com/demo/sweetdatew

    #114699
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #115816
     Abe
    Keymaster

    Hi there, sorry for the late reply. Can you please do a small test and test that with the default WordPress theme and see how it acts?

    If it is the same then it must be something from Buddypress plugin

    Let me know

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #115911
     benny
    Participant
    #117643
     rahmancse
    Participant

    I have some issue on front end, Profile photo has not set maximum time, image not update

    #117720
     Abe
    Keymaster

    Hi @rahmancse
    please open a new topic if is theme related and before testing it with any other plugins disabled that are not theme recommnended

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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