This topic has 7 replies, 2 voices, and was last updated 10 years by Laura.

  • Author
  • #53451

    I’m not able to upload a profile image. When I click the button that says “Change Photo” it takes me to a 404 error. This is the path that it’s going to http://example.com/members/sitecats/profile/change-avatar/#item-nav. Are there any settings that I should check? I went through the whole backend and didn’t see anything relation to profile photos.

    #53588
     Laura
    Moderator

    Hello, have you tried disabling some plugins and testing again?
    It may be a plugin creating a conflict

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #55673

    Hello,

    I have tried turning the plugins off and on one by one and the issue is still there. I will provide some log in info and ask if you or your team can help us resolve the issue. Thanks for your help!

    -Lindsay

    ——————————————————-
    LOGIN INFO
    ——————————————————

    WORDPRESS LOGIN INFO

    Login URL: http://smartroom7.com/wp-admin
    user:lindsay1
    pass: support9988!?

    CPANEL (file access)

    Login URL: http://smartroom7.com/cpanel
    user:lindsay1
    pass: $hXKN83nKS,z

    #56048
     Laura
    Moderator

    Hello, could you please enable admin permissions for the account you gave me? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #56235

    Opps! Sorry about that. – You should have admin privleges now 🙂

    Thanks Laura.

    #56586
     Laura
    Moderator

    Hello, its fixed, you had “Avatar Display” Disabled in Settings > Discussion

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #56954

    Ah, ok. I was looking all over the different buddyPress relatated settings. I didn’t think to check settings>Discussion.

    I’m very thankful for your help on this.

    -Lindsay

    #57189
     Laura
    Moderator

    Hello, if you are happy with the attention please leave a 5 star rating and/or a comment at themeforest 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
Viewing 8 posts - 1 through 8 (of 8 total)

The forum ‘Sweetdate – WordPress’ is closed to new topics and replies.

Log in with your credentials

Forgot your details?