Changes to Customize don’t save.

[nmedsoc]

Changes I make to background colour / link colour etc. Do not save.

 

They appear to in the ‘preview’ window but when viewing the live site they do not update.

Extremely disappointed.

[Laura]

Hello, please check the answer at the other topic 🙂
Will be happy to help you. If you share admin credentials i can fix it for you, just let me know what do you want to change and i will explain the solution step by step 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[nmedsoc]

This reply has been set as private.

[Laura]

Hello, the reason of this is pure cache. Your website is not showing changes because its cached. You can notice that by the strong black lines, shouldn’t be so black and happens when the page has cache issues.
Does your server use cache? Do you have any CDN? Clourdflare, maxcdn…
You need to disable the cache as its creating issues

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[nmedsoc]

Thanks for your help.

I have disabled both cloudflare and caching plugins as well as all cache through my host.

I will see if this helps.

[Laura]

Hello, ok, remember to clean cache also 🙂
Let me know any news i will be here to help 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Laura]

Also, your server doesnt find the style.css, might be because cache too or server issue

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

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[nmedsoc]

Thanks – I’ve posted this to my hosts technical team. Thanks

[nmedsoc]

This reply has been set as private.

[Laura]

Hello, i see the problem. Please send them the screenshot attached. As you can see its the server that doesnt find the css of the theme. Please as them about it as right now i can’t do nothing

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Author]

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