Checkout button is missing

[tulipwork]

Hi,

When the customer wants to pay, there is not “confirm” or “checkout” button on the Membership Checkout page.

Thanks for helping.

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[Kieran_SQ]

Hi,

I think this may be related to your other ticket with regards to server side caching, please can you try excluding your webhook url at WP Engine. You will likely need to contact them directly to do this.

Your webhook URL can be found here https://hawalove.com/wp-admin/admin.php?page=pmpro-paymentsettings

If after the exclusion has been made, the server caches cleared and your browser cache cleared the issue persists please try switching to live instead of sandbox.

More info: https://www.paidmembershipspro.com/wp-engine/

Let me know,

Kieran

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[tulipwork]

Hello,
WPengine did the modifications. The checkout button still missing…
Thanks in advance for your help.

[Kieran_SQ]

Hi,

I will refer this to a higher support level for review. Someone will be in touch with you as soon as they can, Monday to Friday, East European Time.

Thank you for your patience,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[tulipwork]

Thanks, I’m waiting.

[Radu]

Hi
in this case add create new file in child theme in this location : wp-content/themes/sweetdate-child/paid-memberships-pro/pages/ named checkout.php in that you will paste https://pastebin.com/raw/aiH6p5wT

if the folder missing create them.

NOTE : Child theme needs to be installed and activated.

When you activate the child over parent some theme settings may miss like logo fav-ico and other theme options values that’s because theme options panel from parent to child are separated.

1. Save theme options values from wp-admin -> theme options -> import/export
2. Activate sweetdate child theme from wp-admin -> appearance -> themes
3. Import theme options values for child from wp-admin -> theme options -> import/export

Cheers
R

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What support service includes ? What not ?

[tulipwork]

Thank you very much, it’s working!

[Radu]

Great
Cheers
R

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What support service includes ? What not ?

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