code problem

[kentin]

Hi All,

Due to loveforever365.com website have code problem. Spammer can use loveforever365.com website to send out spam email. We suspend loveforever365.com is protection mechanism, to protect loveforever365.com.

Please kindly ask developer to check following files and change admin password and update the wordpress version.
/wordpress/wp-content/languages/themes/files.php
/wp-content/themes/nuvioaxis-green/alias.php
/wp-content/themes/sketch/3d7a.php
/xmlrpc.php
/wp-login.php

tinencyclopedia@gmail.com

[Radu]

Hi,

What are actually the theme problems?

None of the files that you have mentioned in previews post are not part of sweetdate theme

COPY CODE

/wordpress/wp-content/languages/themes/files.php
/wp-content/themes/nuvioaxis-green/alias.php
/wp-content/themes/sketch/3d7a.php
/xmlrpc.php
/wp-login.php

Cheers
R.

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[kentin]

Warming Letter of Website Spamming – loveforever365.com

Dear Customer,

We have received complaints about your spamming sites: loveforever365.com

We would like to take this opportunity to make sure that all our customers understand our company is firmly against such behavior.

We will consider this a warning before we will be forced to take actions against further such acts, and those actions may include account suspension of the aforesaid domain without further notice if the offending act is done again by the account.

For more information about the case and the spam message, please refer to attached file.

Please remove the spamvertised page and consult with web developer to check any website vulnerabilities.

Thank you for your understanding and co-operation. Should you need further assistance please contact us at support@pachosting.com.hk

Best Regards,
Aaron
Technical Support Department

PacHosting (Pacificnet Hosting Limited)
Email : support@PacHosting.com.hk
Live Chat: https://lc.chat/now/8611889/
Phone : +852 3143 2633 / 2575 0573
Fax : +852 2389 8852
Main website : https://www.PacHosting.hk
Mainland China website: https://www.PacHost.cn
Knowledge base URL: https://kb.PacHosting.hk
Local (Cantonese & Mandarin): 9am – 7pm (Mon-Fri), 9am – 6pm (Sat)
Global (English): 24 X 7 (Mon – Sun & Public Holidays)

Posted on: 16 Feb 2017 19:21
Dear Customer,

Those mails are not send using any of your mail account. Those mails are generated from your domain application. So any of your website codes have been injected with malicious content or your website became vulnerable.

So you need to check the codes of your domain with the help of a code developer and verify each files and also verify the application vulnerability and remove if any.

Best Regards,
Gary
Technical Support Department

Attachments:

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[Radu]

Hi,

The spam that you receive doesn;t have nothing to do with the theme, if you have a theme problem or questions let me know!

If you want to protect against spam you should install a plugin like https://ro.wordpress.org/plugins/wangguard/

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[kentin]

Dear Customer,

Those mails are not send using any of your mail account. Those mails are generated from your domain application. So any of your website codes have been injected with malicious content or your website became vulnerable.

So you need to check the codes of your domain with the help of a code developer and verify each files and also verify the application vulnerability and remove if any.

Best Regards,
Gary
Technical Support Department

[kentin]

Dear All,

After checked, following file still have problem.

/wp-content/themes/nuvioaxis-green/alias.php
/wp-content/themes/sketch/3d7a.php

it seem is not original file. Please ask developer check more detail and compare download file.
https://wordpress.org/themes/nuvioaxis-green/
https://wordpress.org/themes/sketch/

Best Regards,
Mac
Technical Support Department

PacHosting (Pacificnet Hosting Limited)
Email : support@PacHosting.com.hk
Live Chat: https://lc.chat/now/8611889/
Phone : +852 3143 2633 / 2575 0573
Fax : +852 2389 8852
Main website : https://www.PacHosting.hk
Mainland China website: https://www.PacHost.cn
Knowledge base URL: https://kb.PacHosting.hk
Local (Cantonese & Mandarin): 9am – 7pm (Mon-Fri), 9am – 6pm (Sat)
Global (English): 24 X 7 (Mon – Sun & Public Holidays)

[Radu]

Hi,

Those infected files are not part of our theme but anyway we are not responsible for your server security !

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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