This topic has 1 reply, 2 voices, and was last updated 10 years by Abe.

  • Author
  • #11353
     gcarlos8377
    Participant

    Hello Seven Queen,

    I was using cometchat on my site and with the update the chat is gone. I added the html code to the header.php file and nothing. I copied the header.php file to the child theme and still the chat is not loading.

    I have a multisite installation and I verified with other themes and the chat bar loads on those themes but not on sweetdate theme.

    What can I do?

    Thanks for the support

    #11539
     Abe
    Keymaster

    Hi, We haven’t done any changes to the header.php or any templates that would affect it.
    You probably did some changes to the main template files and after the update are gone. Use a child theme and make sure it is activated and copy the header.php there and apply changes

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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