Comments not showing up

[cfresque]

Hey, so the comments for the blog are not at the bottom like your demo, I have looked in both settings and theme settings and cant figure it out.

[Laura]

Hello, have yo tried deactivating some plugins and testing again? Also check using the main theme to see if its related to a custom code at the child theme 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[cfresque]

http://commontrustcommunity.com/check-out-this-awesome-video/ here it is with a fresh install, well not as many vst for sure. still no comment. 🙂

[cfresque]

This reply has been set as private.

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Radu]

Hi,

If you de-activate chld theme and all plguins it’s like our demo ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[cfresque]

It seems to be an issue with the child theme.

So, if I replace it with the new one what should I do to keep my settings?

[cfresque]

This reply has been set as private.

[cfresque]

I uninstalled the theme and child theme and reinstalled them both. Still only works with the main theme.

[cfresque]

Now for some reason this is happening, there are two child themes in my themes folder and the blank one wont let me delete it. I replaced the child theme through ftp, did I mess things up?

I also just updated the new theme, the background wont change even when I change it as well.

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[cfresque]

Ok so good news is The extra child theme isnt there, bad news is with your new update the background still wont change with your auto settings for theme style, trying to make it all dark and it shows its all dark but doesnt show on the front end. Only seems to be the background that is effected.

Also the comments are still not there.

[cfresque]

Ok so I fixed the styling issue, but still no luck with the blog comments.

[Radu]

Hi,

I see you have chosen to use the facebook comments instead of the facebook comments.

In theme options -> facebook integration this option it’s checked to ON

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[cfresque]

ohhhhhhh duh, my bad! Thanks for the help 🙂

[Radu]

No problem

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

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