This topic has 1 reply, 2 voices, and was last updated 6 years by Kieran_SQ.

  • Author
  • #183816
     ashlager
    Participant

    hi…

    user acount confirmation mail go to spam

    any idea how to solve ?

     

    #183827
     Kieran_SQ
    Moderator

    Hi,

    This is a host related issue, SweetDate does not create or send any emails from your WordPress website. Any email sent is generated via WordPress and sent through your server. If your mail is going to the spam folder it is likely that either your IP is marked as spam, your mail address is not configured properly or your site has been marked as spam by a provider for one of the previous reasons.

    You will need to contact your hosting provider to discuss these issues with them. To get around sending mass emails and potentially being registered as spam I would use services like SendGrid or SendInBlue to offload emails to their system via their API.

    Thanks,

    Kieran.

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