Conflict with Piklist

[rhust]

I have a form that submits a CPT from the front-end. It works fine in Safari, but on Chrome or Firefox, it won’t allow the page to scroll. 

Here are the details… https://piklist.com/support/topic/front-end-form-wont-scroll-on-chrome-or-firefox/

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

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Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Radu]

Hi,

I think it’s related to that JS error from console :

So, try to de-activate plugins one by one to identify which causes that, you can start with the third party plugins not with the plugins recommended by kleo

You can try to de-activate child theme if the de-activating plugins ddoesn’thave effect

Let me know

Cheers
R.

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What support service includes ? What not ?

[rhust]

I appreciate your input, but I did that, still had the issue.

[Radu]

Hi,

The error it’s still there, do you have somehow another address in wp-admin -> settings -> general -> WordPress Address (URL) and Site Address (URL) than http://cvwidget.hustco.wpengine.com/ ?? I think from this reason the error is shown make sure to have same address in fields

First we need to get rid of that error to can investigate further

Cheers
R.

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What support service includes ? What not ?

[rhust]

No I don’t. This is a screen shot of the errors shown in safari, while I’m logged in…

Attachments:

You must be logged in to view attached files.

[rhust]

It was suggested that it might be a conflict with Kleo’s modal login. ?

[Radu]

From the console errors, I don’t think it’s a kleo pop-up conflict, the plugin that you are using it for the forms doens’t have any options in the pannel regarding the load js ?

If not please provide credentials to take a closer look

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[rhust]

This reply has been set as private.

[Radu]

Hi,

I saw that you have worked around, I suggest you to set a larger height to set scroll only for vertical

So, instead the overflow: scroll; use overflow-y: scroll;

Cheers
R

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[rhust]

It’s a janky workaround, and I would prefer a real solution. I’d appreciate your continued help figuring this out.

[Radu]

Hi,

Check this out :

If you will use this CSS

COPY CODE

body {
    overflow-y: scroll !important;
}

You will be able to scroll on that certain page… so it seems that that plugin adds that inline style with overflow:initial.

After you add that CSS don’t forget to remove this :

Cheers
R.

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[rhust]

Thanks for your time. I’ll report to issue ElegantThemes as well.

[Radu]

You’re welcome

Cheers
R.

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[Radu]

You’re welcome

If you are pleased with the support service please very much to leave a short review … few words about your experience with the support service.

https://themeforest.net/item/kleo-next-level-wordpress-theme/reviews/6776630

Thank you in advance

Cheers
R.

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