Conflict with Yoast v7.7.1

[stefanlim]

Hey there, the latest version of Yoast 7.7.1 is causing a conflict with Kleo – essentially we aren’t able to add/edit meta description fields across the posts input boxes etc.

Could you check them out?

[Laura]

Hello, have you tried to contact their support? As if their new version has conflict maybe its a bug at their plugin so we can’t do much about it

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Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[stefanlim]

However, the conflict only happens with Kleo. When we use the plug in without the theme, it’s workin fine.

[Laura]

Hello, I see, but as Kleo didn’t come with yoast, we can’t ensure that all of their updates will be compatible with the theme, so it would be good to ask them to check what’s is going on

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[stefanlim]

Hello, I think they probably wouldn’t since it’s working with other themes except this :(.

Nobody else in our community is facing the same issue? Yoast is quite commonly used….

[Kieran_SQ]

Hi,

I cannot find any related tickets regarding this issue. I created a new site running KLEO, K Elements, WP Bakery (formerly Visual Composer) and Yoast SEO with default settings for all. I found that Yoast SEO have indeed added new scripts with regards to the individual posts but I cannot replicate your issue.

Please can you try the following. For each test please clear your browser cache (Ctrl+F5) on the individual post edit page and test to see if the issue is still present.

– Try other browsers
– Disable all caching (keep disabled for the remainder of the tests)
– Update KLEO and all plugins, including those bundled with the theme via WP Admin > Appearance > Install Plugins
– Purge CDN
– Disable CDN (keep disabled for the remainder of the tests)
– Disable all plugins except for K Elements and WP Bakery
– Switch to the KLEO parent theme from the KLEO Child theme

If the issue disappears during the plugins test then the issue is coming from a plugin, enable them one by one and test each time until you find the issue.

If the issue disappears when you switch to the KLEO parent theme then the issue is with customizations made to the theme. Backup your changes and disable file by file until you find the issue.

If that doesn’t work please update this ticket with screenshots of the issue (video is better if possible).

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[stefanlim]

Hey Kieran – thanks for the tip! We have found the conflict and it’s not Kleo related. So everything is good now!

[Kieran_SQ]

Hi,

That’s good to hear, I will mark this ticket as resolved.

All the best,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Abe]

Hi, can you please let us know what caused the conflict so we can share with other customers? Thanks

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[stefanlim]

Hi Abe – we are using an external plugin called Shortcode Factory. That particular plugin is causing a conflict (javascript errors).

[Author]

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