This topic has 3 replies, 2 voices, and was last updated 8 years by Laura.

  • Author
  • #108045
     edream7
    Participant

    I bought the theme well design

    I ended up setting a hard time the theme.
    However. Suddenly there is no admin connection.
    The site url, site can be seen.
    However, admin connection should not.
    So, I want a refund

    I have attached a screen capture the next of the current situation.

    서버 에러 = server error

    site url: http://sugardaddy1.cafe24.com/
    admin url : http://sugardaddy1.cafe24.com/wp-admin/

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    #108220
     Laura
    Moderator

    Hello 🙂
    Please try to deactivate your plugins as maybe there is a conflict, you can do that by FTP or file manager, just rename the folder wp-content/plugins to something like plugins1, and reload your site
    If its not working rename it back to plugins and try by changing wp debug to TRUE at wp-config.php
    Reload the site to see if you have any error.
    I am sure it might be server or plugin issue as its not a theme related issue
    Let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #108250
     edream7
    Participant

    Hello. Thank you for your help.

    I was carried out according to your instructions
    In my opinion, it seems there is a conflict with the visual composer plug-in

    Short code of your theme, function is insufficient
    So, I must use the Visual Composer sure

    Tell me how to prevent a conflict with the visual composer.
    or Me a refund

    I’m late to work
    please, Ask for quick processing

    #108547
     Laura
    Moderator

    Hello, this site is running visual composer and KLEO, as many other sites, so i dont think its a conflict between them, it may be another one, please only activate the required plugins and let me know if it works 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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