Connection to server canceled

[Senz]

Hello I m running my website on localhost for the moment but it happends that sometimes the page won’t load and firefox gives me a message like “connection to the server has been canceled”

Sorry my error page is in Italian but i think you get the point

 

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[Senz]

Yup i cannot work on anything everytime i try to change something like the layout or sidebars and stuff it gave me the same issue. The problem might come from my localhost server on Wamp but i shouldn’t happen.
Please if you have any solution help me

[Senz]

This is an extract of my apache_error log

[Tue Jan 09 18:12:47.593226 2018] [mpm_winnt:notice] [pid 13892:tid 660] AH00428: Parent: child process 13408 exited with status 255 — Restarting.
[Tue Jan 09 18:12:47.662757 2018] [mpm_winnt:notice] [pid 13892:tid 660] AH00455: Apache/2.4.27 (Win64) PHP/5.6.31 configured — resuming normal operations
[Tue Jan 09 18:12:47.663219 2018] [mpm_winnt:notice] [pid 13892:tid 660] AH00456: Apache Lounge VC15 Server built: Jul 7 2017 12:46:00
[Tue Jan 09 18:12:47.663219 2018] [core:notice] [pid 13892:tid 660] AH00094: Command line: ‘C:\\Web\\wamp64\\bin\\apache\\apache2.4.27\\bin\\httpd.exe -d C:/Web/wamp64/bin/apache/apache2.4.27’
[Tue Jan 09 18:12:47.665735 2018] [mpm_winnt:notice] [pid 13892:tid 660] AH00418: Parent: Created child process 1100
[Tue Jan 09 18:12:47.982218 2018] [mpm_winnt:notice] [pid 1100:tid 672] AH00354: Child: Starting 64 worker threads.
[Tue Jan 09 18:12:50.765515 2018] [mpm_winnt:notice] [pid 13892:tid 660] AH00428: Parent: child process 1100 exited with status 255 — Restarting.
[Tue Jan 09 18:12:50.833047 2018] [mpm_winnt:notice] [pid 13892:tid 660] AH00455: Apache/2.4.27 (Win64) PHP/5.6.31 configured — resuming normal operations
[Tue Jan 09 18:12:50.833047 2018] [mpm_winnt:notice] [pid 13892:tid 660] AH00456: Apache Lounge VC15 Server built: Jul 7 2017 12:46:00
[Tue Jan 09 18:12:50.833047 2018] [core:notice] [pid 13892:tid 660] AH00094: Command line: ‘C:\\Web\\wamp64\\bin\\apache\\apache2.4.27\\bin\\httpd.exe -d C:/Web/wamp64/bin/apache/apache2.4.27’
[Tue Jan 09 18:12:50.835513 2018] [mpm_winnt:notice] [pid 13892:tid 660] AH00418: Parent: Created child process 12476
[Tue Jan 09 18:12:51.167308 2018] [mpm_winnt:notice] [pid 12476:tid 664] AH00354: Child: Starting 64 worker threads.
[Tue Jan 09 18:12:53.854259 2018] [mpm_winnt:notice] [pid 13892:tid 660] AH00428: Parent: child process 12476 exited with status 255 — Restarting.
[Tue Jan 09 18:12:53.959757 2018] [mpm_winnt:notice] [pid 13892:tid 660] AH00455: Apache/2.4.27 (Win64) PHP/5.6.31 configured — resuming normal operations
[Tue Jan 09 18:12:53.960258 2018] [mpm_winnt:notice] [pid 13892:tid 660] AH00456: Apache Lounge VC15 Server built: Jul 7 2017 12:46:00
[Tue Jan 09 18:12:53.960258 2018] [core:notice] [pid 13892:tid 660] AH00094: Command line: ‘C:\\Web\\wamp64\\bin\\apache\\apache2.4.27\\bin\\httpd.exe -d C:/Web/wamp64/bin/apache/apache2.4.27’
[Tue Jan 09 18:12:53.962758 2018] [mpm_winnt:notice] [pid 13892:tid 660] AH00418: Parent: Created child process 2228
[Tue Jan 09 18:12:54.288759 2018] [mpm_winnt:notice] [pid 2228:tid 672] AH00354: Child: Starting 64 worker threads.

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Senz]

Hi again,
I ve figured out to find an origin of the bug: it comes from buddypress.
Somehow, and this is strange because it does not happen with other theme, but im going to explain.
Installing the plugins one by one and doing tests, i came to install buddypress. If buddypress is activated i cannot customise my wordpress page or do any modifications otherwise i ll get the same error as i sent you. If i desactivate buddypress, do my modifications and then activate it again, then it works !

Anyway i recommend you to test it and see if you got the same problem as me, or if you have an idea on how i can fix it or you can fix it.
thx

[Radu]

Hi,

There it’s a specific action to be maden to can reproduce that?

Maybe on your side it’s from memory allocation, try to increase the php memory to 256M from apache or follow this

https://seventhqueen.com/blog/code-snippets/increase-php-memory-limit-in-wordpress.html

Let me know, also you can turn of the wp_debug maybe there it’s written something else.

https://codex.wordpress.org/WP_DEBUG

Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Senz]

Hello Radu,

If you want to replicate it install your theme with all the recommended plugins and activate them.

Then go on your website and click in the top left corner the cusotmizing tool, There go Header->Header Settings->Display search in header.

Here’s my wp_debug log :
[11-Jan-2018 13:50:55 UTC] PHP 1. {main}() C:\Web\wamp64\www\muz\wp-admin\customize.php:0
[11-Jan-2018 13:50:55 UTC] PHP 2. do_action() C:\Web\wamp64\www\muz\wp-admin\customize.php:258
[11-Jan-2018 13:50:55 UTC] PHP 3. WP_Hook->do_action() C:\Web\wamp64\www\muz\wp-includes\plugin.php:453
[11-Jan-2018 13:50:55 UTC] PHP 4. WP_Hook->apply_filters() C:\Web\wamp64\www\muz\wp-includes\class-wp-hook.php:310
[11-Jan-2018 13:50:55 UTC] PHP 5. call_user_func_array:{C:\Web\wamp64\www\muz\wp-includes\class-wp-hook.php:286}() C:\Web\wamp64\www\muz\wp-includes\class-wp-hook.php:286
[11-Jan-2018 13:50:55 UTC] PHP 6. WP_Customize_Manager->customize_pane_settings() C:\Web\wamp64\www\muz\wp-includes\class-wp-hook.php:286
[11-Jan-2018 13:50:55 UTC] PHP 7. WP_Customize_Control->json() C:\Web\wamp64\www\muz\wp-includes\class-wp-customize-manager.php:4730
[11-Jan-2018 13:50:55 UTC] PHP 8. WP_Customize_Control->to_json() C:\Web\wamp64\www\muz\wp-includes\class-wp-customize-control.php:333
[11-Jan-2018 13:50:55 UTC] PHP 9. WP_Customize_Control->get_content() C:\Web\wamp64\www\muz\wp-includes\class-wp-customize-control.php:315
[11-Jan-2018 13:50:55 UTC] PHP 10. WP_Customize_Control->maybe_render() C:\Web\wamp64\www\muz\wp-includes\class-wp-customize-control.php:377
[11-Jan-2018 13:50:55 UTC] PHP 11. WP_Customize_Control->render() C:\Web\wamp64\www\muz\wp-includes\class-wp-customize-control.php:412
[11-Jan-2018 13:50:55 UTC] PHP 12. KLEO_Customize_MultiSelect->render_content() C:\Web\wamp64\www\muz\wp-includes\class-wp-customize-control.php:425
[11-Jan-2018 13:50:55 UTC] PHP 13. in_array() C:\Web\wamp64\www\muz\wp-content\themes\buddyapp\lib\customizer\controls.php:312
[11-Jan-2018 13:50:55 UTC] PHP Warning: in_array() expects parameter 2 to be array, string given in C:\Web\wamp64\www\muz\wp-content\themes\buddyapp\lib\customizer\controls.php on line 312
[11-Jan-2018 13:50:55 UTC] PHP Stack trace:

[11-Jan-2018 13:50:55 UTC] PHP 1. {main}() C:\Web\wamp64\www\muz\wp-admin\customize.php:0
[11-Jan-2018 13:50:55 UTC] PHP 2. do_action() C:\Web\wamp64\www\muz\wp-admin\customize.php:258
[11-Jan-2018 13:50:55 UTC] PHP 3. WP_Hook->do_action() C:\Web\wamp64\www\muz\wp-includes\plugin.php:453
[11-Jan-2018 13:50:55 UTC] PHP 4. WP_Hook->apply_filters() C:\Web\wamp64\www\muz\wp-includes\class-wp-hook.php:310
[11-Jan-2018 13:50:55 UTC] PHP 5. call_user_func_array:{C:\Web\wamp64\www\muz\wp-includes\class-wp-hook.php:286}() C:\Web\wamp64\www\muz\wp-includes\class-wp-hook.php:286
[11-Jan-2018 13:50:55 UTC] PHP 6. WP_Customize_Manager->customize_pane_settings() C:\Web\wamp64\www\muz\wp-includes\class-wp-hook.php:286
[11-Jan-2018 13:50:55 UTC] PHP 7. WP_Customize_Control->json() C:\Web\wamp64\www\muz\wp-includes\class-wp-customize-manager.php:4730
[11-Jan-2018 13:50:55 UTC] PHP 8. WP_Customize_Control->to_json() C:\Web\wamp64\www\muz\wp-includes\class-wp-customize-control.php:333
[11-Jan-2018 13:50:55 UTC] PHP 9. WP_Customize_Control->get_content() C:\Web\wamp64\www\muz\wp-includes\class-wp-customize-control.php:315
[11-Jan-2018 13:50:55 UTC] PHP 10. WP_Customize_Control->maybe_render() C:\Web\wamp64\www\muz\wp-includes\class-wp-customize-control.php:377
[11-Jan-2018 13:50:55 UTC] PHP 11. WP_Customize_Control->render() C:\Web\wamp64\www\muz\wp-includes\class-wp-customize-control.php:412
[11-Jan-2018 13:50:55 UTC] PHP 12. KLEO_Customize_MultiSelect->render_content() C:\Web\wamp64\www\muz\wp-includes\class-wp-customize-control.php:425
[11-Jan-2018 13:50:55 UTC] PHP 13. in_array() C:\Web\wamp64\www\muz\wp-content\themes\buddyapp\lib\customizer\controls.php:312

it prints this message 8 times but i only sent you two

[Radu]

Hi,

Please replace this file content : wp-content/themes/buddyapp/lib/customizer/controls.php
with this one : https://pastebin.com/raw/n5wNUvcR

Let me know if those will continue to appears

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Senz]

Heelo i ve tried but unfortunately it seems it doesn’t solve the problem… 🙁

[Radu]

Ok those notices will be fixed in future updates, but those notices cannot cause “Connection to server canceled” this can be hosting related not theme related and if even that theme causes that, there should be something errors in the debug log not notices.

So, you current problem what it is ? the “Connection to server canceled” or those notices ?

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Senz]

Hello,
My current problem is that i cant edit any page element if buddypress is active…
I have to desactivate and then reactivate it each time i have to customize the layout of my pages otherwise it just wont load

[Radu]

Hi,

Can you please provide the admin credentials in a private reply to check please ?

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Senz]

Hello Radu,
I ve told you im running on localhost now. If you can lend me a small serv just to test it it would be nice frome you 😉

[Radu]

I don’t have any one at this moment.

In this case let me know when you go online with that

Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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