This topic has 7 replies, 2 voices, and was last updated 9 years by Laura.

  • Author
  • #47450
     TammyWashington
    Participant

    When a user fills out the Contact Form 7 and clicks the send button they get the following error.

    “Failed to send your message. Please try later or contact the administrator by another method.”

    Any help is greatly appreciated.

    #47721
     Laura
    Moderator

    Hello, do you have contact form email setup correctly? Have you tried smtp plugin? You could also share login details so we can check it out 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #47781
     TammyWashington
    Participant

    Hello Laura,

    We have setup necessary options in SMTP Options under Settings. We are able to receive email notifications when a user registers on the website.

    #48039
     Laura
    Moderator

    Hello, is it not working on contact form 7?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #48044
     TammyWashington
    Participant

    It is not working on contact form 7.

    #48062
     Laura
    Moderator

    Hello, please share your login information so we can check it out 🙂 thanks for your patience

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #48873
     TammyWashington
    Participant

    Hello Laura,

    We had another problem with accepting friend requests. After working with Andrei the solutions he suggested for correcting our inconsistent ssl settings solved this Contact Form 7 issue also. So after we deactivated any ssl options that we manually added to wp-config.php everything worked.

    Thanks for your assistance.

    Tammy

    #48917
     Laura
    Moderator

    Glad its resolved 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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