This topic has 14 replies, 3 voices, and was last updated 8 years by Radu.

  • Author
  • #112665
     kanstead
    Participant

    Hello,

    It seems to be a bug with content loading delays. Please take a look at the website. When you first load the page, please look at the text and how it changes from one font to the actual font that it stays on once it loads. Please help fix this issue.

    Thank you,

     

    Kevin

    #112890
     Laura
    Moderator

    Hello, try deactivating some plugins and testing again, it could be a plugin conflict

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #117508
     kanstead
    Participant

    Hello Laura,

    I deactivated plugins and I am still having the problem. Also, if I activate animation on a single image, the picture will no longer show up. Can you help?

    Thank you,

    Kevin.

    #118071
     kanstead
    Participant

    Can I please get some help on this issue.

    Thank you,

    Kevin

    #118461
     Laura
    Moderator

    Hello, please share admin credentials and list me every issue that you have 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #118466
     kanstead
    Participant
    This reply has been set as private.
    #118848
     kanstead
    Participant

    I am still looking for help here. Thank you.

    Best,

    Kevin.

    #119300
     Laura
    Moderator

    Hello, i see everything fine, did you resolve it?
    If not, try clearing your website cache

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #119342
     kanstead
    Participant

    This issue is not resolved. I am still having the issue, please look into it. Thank you.

    Best,

    Kevin

    #119816
     Laura
    Moderator

    Hello, i see, but i didnt see the glitch with the font, i saw the content loading fine. Is there something i can do to reproduce the issue?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #119827
     kanstead
    Participant

    Laura,

    Please see the link to this page and also please http://unitedmortgage.dreamhosters.com/programs/
    Please see text below and this issue of it delaying to normal size when the page is loading.

    WE HAVE
    CURATED
    THE BEST
    PROGRAMS.

    Thank you,

    Kevin

    #120163
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #120259
     Radu
    Moderator

    Hi,

    I think that problem is caused because the font family that you are using is loaded from footer not from head, try to do this.

    COPY CODE
    
    /*head code input */
    
    function add_in_head_tag() {
    
        $output = "<link rel='stylesheet' id='vc_google_fonts_oswald300regular700-css'  href='//fonts.googleapis.com/css?family=Oswald%3A300%2Cregular%2C700&ver=4.5.1' type='text/css' media='all' />";
    
        echo $output;
    }
    add_action('wp_head', 'add_in_head_tag');
    

    Let me know

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #120300
     kanstead
    Participant

    That worked to some degree.

    Still having the same issue on some pages. Please see. http://unitedmortgage.dreamhosters.com/mortgage-calculator/

    #120521
     Radu
    Moderator

    The font is loaded ok…

    For a better performance install a cache plugin like Wp Super Cache or W3 Total Cache

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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