This topic has 10 replies, 2 voices, and was last updated 8 years by Laura.

  • Author
  • #88230
     wbishop
    Participant

    Hi-

    We’ve been developing a new Kleo-based theme in a test environment with a domain like: testourdomain.org.

    We’re now trying to convert testourdomain.org to ourdomain.org on a staging server. We’ve manually altered the database so all references are now to ourdomain.org, modified wp-config.php & bb-config.php appropriately, and otherwise copied all files & data but the site is not displaying as expected.

    Comparing the CSS code of the two sites, it appears that we’ve lost the custom embedded css code added via the Kleo page edit interface.

    Is this an issue with the Kleo license (i.e., restricted to the one domain?) or perhaps something else?

    Thanks for any guidance you can offer!

    #88486
     Laura
    Moderator

    Hello, did you add that css to quick css?
    If so, export the options in kleo theme and then import them in the other site, and remember that one theme license is for one domain

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #88858
     wbishop
    Participant

    Hi,

    Thanks for your reply.

    I misstated the domain bit above – we’re really using something like test.ourdomain.org and production.ourdomain.org, so two sub-domains but only one domain.

    Exported the options in one, but wasn’t sure how to import as there’s no ability to upload a file in the import section. So instead, attempted to import into production.ourdomain.org from test.ourdomain.org. This resulted in a success message, but no change to the actual site display – still appears a bunch of CSS is missing.

    Any other guidance would be appreciated!

    #89020
     wbishop
    Participant

    Update – Thank you, I did find that there was Quick CSS in the test site that wasn’t in the production site. Added that, and much (but not all) styling was corrected.

    This begs the question – where exactly is Quick CSS stored? If duplicating the site files and duplicating the database doesn’t include the Quick CSS…and exporting the theme settings from one then importing into the other doesn’t include the Quick CSS…where can it be found? Is it in some ephemeral cache? Elsewhere?

    Thanks; I’m now looking for the rest of the missing CSS…(any other leads?)

    🙂

    #89457
     Laura
    Moderator

    Hello, you should place it at style.css so its saved 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #89567
     wbishop
    Participant

    Sorry – I’m a bit confused still.

    When I copied the files from my test site into my production site, a number of css settings were lost. The style.css file in both sites are identical. The databases in both sites are identical. But the test site retains the Quick CSS settings while the production site does not.

    The Quick CSS settings must be saved SOMEWHERE on the test site, are they not? If not in style.css or in the database, then where?

    Why are the Quick CSS settings not persisting when the test site is copied to production?

    Sorry for being slow, but I hope you can shed light on this for me…

    Thanks!

    #89822
     Laura
    Moderator

    Hello, i suggest to use style.css to save your css instead of quick css because there is no difference in quick css and style.css except that quick css saves it do the db with your other settings and style.css stays at the file. If you update the theme your changes in quick css wont be lost but if something happens and the settings are deleted you can recover that, but with style.css you can as its a file you can backup.
    Usually what you should do is activate the child theme and in Appearance > Edit add the css changes. When you update the theme, the main theme is updated NOT the child theme so your style.css file is still there

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #89830
     wbishop
    Participant

    Thanks for your guidance.

    Can you tell me which table in the database holds the Quick CSS settings?

    Thanks again!

    #89913
     Laura
    Moderator

    Hello, the options table should. But if they got deleted there is no way to recover them

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #90356
     wbishop
    Participant

    Hi,

    Seems like the problem was related to the wp-content/blogs.dir/1/files/custom_styles/dynamic.css file. This apparently gets re-generated somehow during the process of replicating the site and reverts to default settings.

    In the end, the only way I could recapture the lost styling was to walk through each setting and reset manually.

    Painful…

    Thanks anyway.

    #90749
     Laura
    Moderator

    Hello, i see, well its good that you could resolve it 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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