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Hello – we have been fighting a slowness issue with our site ChronicSouls.com We finally had deactivated all of the plugins with only buddy press and woocommerce.
I reverted back to twentyseventeen theme and found everything is working fine. Please check the website is loading fast. I think the sweet date theme is having the issue. When reverting back to the Sweet Dating theme the site slows to a crawl. That means during the sweet dating theme, the CPU usage is 100%.
Chronicsouls Setup Details Hosting: Google Compute Engine PHP version: 7.2, Opcache, Redis Web Server: Nginx + fastCGI WordPress Version: 4.9.8 Woocommerce version: 3.5.2 BuddyPress version: 4.1.0 MySQL: Cloud SQL (version 5.7)
Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hi,
In first place make sure you have theme and plugins updated to the latest version, if it’s the same i recommend you to install P3 Profiler plugin to can see what plugin causes huge load while accessing the link https://wordpress.org/plugins/p3-profiler/
You can improve your website page-speed following this guide: https://seventhqueen.com/blog/code-snippets/the-definitive-wordpress-speed-guide-step-by-step-easy.html
Also another thing to check it’s the ajax post likes,
Please try for debugging to set this value 0 in theme options -> buddypress -> AJAX refresh interval* then test if that continue to happens.
Let me know
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionhello – have you read everything that I had stated above?
Yes we have tried this. Have you tried logging in and testing your theory outside of everything that we have done or did you just send a generic answer?
We have given you all the info to login, we have been faced with this issue for 5 months now. Can someone please help us.
Activated Sweet Date theme website becomes slow.
I cannot find theme options -> buddypress -> AJAX refresh interval.
Also I installed https://wordpress.org/plugins/p3-profiler/ but cannot find the exact reason.Sweet Date theme version: 3.2.4
Plugins are all the latest alreadyHello – your original response was for KLEO not Sweet Dating Theme. Please give us correct instructions.
Activated Sweet Date theme website becomes slow.
I cannot find theme options -> buddypress -> AJAX refresh interval.
Also I installed https://wordpress.org/plugins/p3-profiler/ but cannot find the exact reason.Sweet Date theme version: 3.2.4
Plugins are all the latest alreadyHello – your original response was for KLEO not Sweet Dating Theme. Please give us correct instructions.
Activated Sweet Date theme website becomes slow.
I cannot find theme options -> buddypress -> AJAX refresh interval.
Also I installed https://wordpress.org/plugins/p3-profiler/ but cannot find the exact reason.Sweet Date theme version: 3.2.4
Plugins are all the latest alreadyHello – I am also attaching a screen shot showing that I am unable to import buddy press profile fields.
Hi
The instructions was correct excepting that section where it’s only in kleo, the method it’s applied on both the same.
I’m not sure if the loading of your website it’s theme related since if i activate other theme the dom loading time increases not decreasing
Sweetdate theme
Default wp theme
With this result the opposite that you reporting since with our theme loads faster anyway i don’t think this it’s a theme think, it might be a server thing
If you are sure that our theme it’s the cause, please ask from server hosting to tell you what script consumes so much resources while our theme it’s active.
Anyway the load time in browser says loading time it’s lower for sweetdate… odd.
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIn sweetdate isn’t AJAX refresh Interval, it’s in kleo, i had told you that instructions are exactly the same excepting this step.
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionBut you did not answer my original question: Homepage loads the same. Pleas check this page https://www.chronicsouls.com/activity/
See my screenshots to see about what page i’m referring, I’ve used homepage as example in the experiment.
Please look at the load time for the sweetdate below the load time it’s 39.5 and for the default wp theme it’s 36.5.
For the default wp theme load time it’s 36.5s
So there it’s no significant difference.
The cause for 100 % cpu load it’s that you have very very large amount of users and that’s the reason for slow loading and processing.
As you can see the times are similar for both themes so the issue it’s not our theme how you continuous say.
Your wp user table it’s more than 250 rows and the server require some cpu and ram to handle every request.
Hope you understand exactly the cause right now.
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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