CSS Problems

[rhandus]

Regards…

Yesterday I did an update of the theme, after making it the website is showing a very different aspect to the original, the site lost its aesthetic, some margins and typographic types were lost. I do not know how to fix it

Can you help me please?

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[Kieran_SQ]

Hi,

I have logged into your site and found that only the child theme appears in WP Admin > Appearance > Themes. Please can you take a screenshot of your /wp-content/themes/ folder in FTP so I can see if the main theme is installed.

Thanks,

Kieran.

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If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[rhandus]

The main theme is was already installed, and now activated for all the sites

[Kieran_SQ]

Hi,

I am going to ask one of our developers to look into this for you, they’ll be in touch as soon as possible (Mon-Fri East Europe Time).

Thank you for your patience,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[rhandus]

Regards, I would like to know if they have been able to evaluate this case, my client is desperate and I do not know how to help him, I do not know what is wrong with the teme

[Radu]

Hi,

Please check it now,

At the first look there was no dynamic.css and the dynamic.css file it’s generated when you press save theme options or play with live customiser, now i’ve re-saved the theme options and now the styles seems to be applied.

Let me know

Cheers
R.

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What support service includes ? What not ?

[rhandus]

It looks much better, but some problems still persist. The CSS that should generate the paddind are not there…

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[Radu]

Hi,

I see, try to re-edit the page with visual composer and look if the buttons haves that padding! If yes update the page,if not re-add those paddings.. if you have any cache plugin or cloudflare purge them

Also you can try to update again the theme options after page update.

Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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