This topic has 2 replies, 3 voices, and was last updated 7 years by Laura.

  • Author
  • #153733
     NEILBATCHELOR
    Participant

    hi

     

    Hi I have spent a long time away from your theme, however I tried a new install and nothing works properly.

    Menus titles install but contents do not install, none of the media installs and some of the pages do not always install. However I am using PHP 7, the latest wordpress, all the advised plugins are up to date. Even extended by htaccess to include the following values.

    php_value max_input_time 2000 php_value max_execution_time 1000 php_value max_input_vars 4000 php_value post_max_size 128M php_value upload_max_filesize 128M php_value memory_limit 256M

    It seems I cannot get a working demo of your site anymore.

    I tried all three methods, the click on the page, import the xml using the wordpress importer and using the dropdown selecting menus and then a final time All from main demo using the dropdown method.

    Many thanks, Neil

    #153963
     Radu
    Moderator

    Hi,

    Please enable wp debug to see what’s wrong there

    Follow these steps to enable wp debug:

    •  Connect to your server by FTP
    • Look in root directory of your WordPress install and open wp-config.php
    • Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE
    COPY CODE
    define( 'WP_DEBUG', true );
    
    •   After this line add this:
    COPY CODE
    define( 'WP_DEBUG_LOG', true );
    

    WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

    Repeat the described actions and then check the debug.log file and let me know what error appears.

    If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.

    After you have disabled the plugins try to see if the error persists.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #153967
     Laura
    Moderator

    Hello, installed, let me know if you like it 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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