This topic has 13 replies, 5 voices, and was last updated 10 years by Abe.

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  • #30291
     Tima
    Participant

    Hello,

    I can’t upload the demo content. I reinstalled wp many time. Tried this solution
    https://wordpress.org/support/topic/xml-import-fails-internal-server-error

    but nothing worked. I get the same error each time, attached a screenshot.
    It used to work properly, I don’t know what happened ..

    Thanks

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    #30294
     Catalin
    Moderator

    Hello,

    Please send me admin credentials to your website to take a look… reply as private for security reasons.

    Have you increased the memory limit from php.ini? If so, what size is now?

    Thank you,
    Catalin

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    #30516
     Tima
    Participant
    This reply has been set as private.
    #30529
     Catalin
    Moderator

    are you sure the link to the site is right?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #30613
     Tima
    Participant

    Yes, I just checked. Signed in with your credentials.

    #30719
     matthew nystrom
    Participant

    I’ve attempted to upload your demo content as well, and the process has been more than painful.

    Your videos make it out to look user friendly and comprehensive. The content does not upload like your demo’s, and the content is anything but complete. I’ve tried your contact information but your email address does not exist.

    Ny URL is artjones.co

    #30729
     Tima
    Participant

    Hi Matthew,
    Sorry about your experience. I have to say that this is the first time this happens to me with Sweet Date. It worked exactly like the video, very easy and straight forward.

    I believe this has to do with the new version.. hopefully everything will be fixed soon.

    #30730
     Catalin
    Moderator

    @tima: I cannot aces this link: http://rtl.xn--gmbaa.com/wahorgx/wp-admin/
    @mathew: please be more specciffic about the problems you deal with in the install process…

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    #30857
     matthew nystrom
    Participant

    Hello Tima,

    Thank you for your quick response. I thought this was a forum for the Kleo theme by seventh queen.

    The issue I am having is with loading all the demo content that the theme says it includes. After following the step by step video I am left without 90% of the pages they show on the demo sites. I’ve attached a screen grab to show you what my demo-content.xml file created as far as pages.

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    #30909
     Abe
    Keymaster

    @mattew I see you managed to import the demo file by not choosing to import media files. Also if anyone encounters problems you should increase your php execution time since it could be related to that.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #31344
     Tima
    Participant

    I tried many things and eventually installed old wordpress 3.8.2 and Sweetdate 2.6 When I uploaded the demo content, didn’t check “Download and import file attachments”, It worked !!!

    I don’t know which of the above variables did the trick, but it worked.

    Thanks

    #31486
     Abe
    Keymaster

    I think unchecking Download and import file attachments” did the trick. It could be related to the long import time and probably a value on your server related to PHP max execution time

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #32153
     andrea14cha
    Participant

    I have the same problem and I don’t know how to solve it… I’m following every step but at the end of the process I get the messages you see on the screenshot… what can I do?

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    #32327
     Abe
    Keymaster

    Hi @andrea14cha
    some of them are already imported as you can see in the messages and Portfolio isn’t imported since you don’t have 2.0 version of the theme. Update the theme and do the import again

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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