This topic has 11 replies, 2 voices, and was last updated 9 years by Laura.

  • Author
  • #77349
     jvargas
    Participant

    Hi. I want to upload demo-sweetdate.xml files to my wordpress. Until now, that’s impossible. Every time that I try to import demo-sweetdate.xml with WordPress Importer, I got errors for everything and nothing is imported. All the sweetdate stuff is installed and plugins activated. Memory size was increased, PHP 5.4.45, and everything is ok on the system overview. What can I do in order to get working the demo-sweetdate.xml ?

    #77619
     Laura
    Moderator

    Hello, can you share admin credentials so i can test it?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #77655
     jvargas
    Participant
    This reply has been set as private.
    #77877
     Laura
    Moderator

    Hello, you should try contacting your hosting provider, it seems a problem with your server

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #77922
     jvargas
    Participant

    Ans what I have to ask?

    #77923
     jvargas
    Participant

    Why is not working?

    #78081
     Laura
    Moderator

    Hello, could you share ftp credentials? I will test in debug more, if not, i will import it manually for you 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #78100
     jvargas
    Participant
    This reply has been set as private.
    #78102
     jvargas
    Participant
    This reply has been set as private.
    #78219
     jvargas
    Participant

    You said that yo will try to upload the file manually, but until now, nothing was done. Of course, if you decide to do something or tell me what must be done on the server to solve this issue, I will change my comment about this theme. Thank you.

    #78324
     jvargas
    Participant

    Finally, I have found a way to upload demo-sweetdate.xml. The images are not imported in this way, but it works. I work with a Mac, so I have used Keka for compressing demo-sweetdate.xml to a gzip file. For those using a PC, try an other tool compressing to gzip files. Once compressed, you go to wordpress importer and you can see finally (!) the data imported to the wordpress. So, hope this can help somebody.

    #78458
     Laura
    Moderator

    Hello, i’m happy that you could resolve it 🙂 Hopefully this will help others.
    If you need anything else just let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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