Disappearing icons

[Gus]

Hello.

I am having a sporadical issue with icons.

SOMETIMES they do not load. After clicking anything on the page and it reloads then the icons reappear again. I think it happens every time i clear cache.

I attached a screenshot.

Any help would be appreciated.

Thanks

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[Laura]

Hello, i do not see any issue, seems to be related to your browser 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Gus]

Hi Laura. Could you please check in Crome OSx. When i empty cache it happens. Then i click anything and when page reloads the icons appear. I am loading icons from child theme. Could that be it?

Thanks

[Laura]

Hello, it seems to be your browser cache, as it doesnt happen to me, i am using the same browser. Try with incognito mode

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Gus]

This happens to me in Chrome. Every time i erase cache. Incognito mode gives me same results. 🙁
Thanks

[Laura]

Hello, can you share admin credentials so i can check it out? 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Gus]

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[Laura]

Hello, please try the following.
1- Update plugins and theme
2- Deactivate plugins and check if its working
3- Contact your hosting provider
Let me know 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Gus]

Hi Laura. Found out that i get this errors in the console when this happens. Would you know what it means?

Font from origin ‘https://www.xn--moa-8ma.com’ has been blocked from loading by Cross-Origin Resource Sharing policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Origin ‘https://xn--moa-8ma.com’ is therefore not allowed access.
2xn--moa-8ma.com/:1 XMLHttpRequest cannot load https://www.xn--moa-8ma.com/wp-admin/admin-ajax.php. No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Origin ‘https://xn--moa-8ma.com’ is therefore not allowed access.

Thanks

[Laura]

Hello, you should contact your hosting provider so they can help you with that 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Author]

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