Disappearing icons

[Gus]

Hello.

I am having a sporadical issue with icons.

SOMETIMES they do not load. After clicking anything on the page and it reloads then the icons reappear again. I think it happens every time i clear cache.

I attached a screenshot.

Any help would be appreciated.

Thanks

Attachments:

You must be logged in to view attached files.

[Laura]

Hello, i do not see any issue, seems to be related to your browser

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you

[Gus]

Hi Laura. Could you please check in Crome OSx. When i empty cache it happens. Then i click anything and when page reloads the icons appear. I am loading icons from child theme. Could that be it?

Thanks

[Laura]

Hello, it seems to be your browser cache, as it doesnt happen to me, i am using the same browser. Try with incognito mode

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you

[Gus]

This happens to me in Chrome. Every time i erase cache. Incognito mode gives me same results.
Thanks

[Laura]

Hello, can you share admin credentials so i can check it out?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you

[Gus]

This reply has been set as private.

[Laura]

Hello, please try the following.
1- Update plugins and theme
2- Deactivate plugins and check if its working
3- Contact your hosting provider
Let me know

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you

[Gus]

Hi Laura. Found out that i get this errors in the console when this happens. Would you know what it means?

Font from origin ‘https://www.xn--moa-8ma.com’ has been blocked from loading by Cross-Origin Resource Sharing policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Origin ‘https://xn--moa-8ma.com’ is therefore not allowed access.
2xn--moa-8ma.com/:1 XMLHttpRequest cannot load https://www.xn--moa-8ma.com/wp-admin/admin-ajax.php. No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Origin ‘https://xn--moa-8ma.com’ is therefore not allowed access.

Thanks

[Laura]

Hello, you should contact your hosting provider so they can help you with that

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you

[Author]

Posts