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When people in my community go into a group, they see 2 menus show up, this only happens when in groups.I don’t know how to remove this and need some help. Here’s a picture included to show what I’m talking about.
Hi,
I cannot see two menus in the screenshot and also when i click to link it ask me to login, so provide the login credentials to check and point out in that screenshot that second menu.
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
I cannot see two menus in the screenshot and also when i click to link it ask me to login, so provide the login credentials to check and point out in that screenshot that second menu.
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi there,
I am not sure if I am allowed to post here but I can’t raise topics for some reason, I am having the same issue since the last update of the theme
The menu appears 2 times for any page related to Buddypress, I tried with other themes than Kleo however there isn’t duplicate menu with all other themes.
I am using the lastest version of everything “WordPress, Kleo, Buddypress, …”
Please find attached screenshot.
Appreciate your support here and maybe advise on how to raise separate topics in the future.
P.S. Is there a way to install older version from the theme so I can double check again that it’s a problem with the latest version?
Thanks
@Radu its on the top of my attahcment .2 menus. @aatefsoliman screenahot shows the same issue I’m having
Hi Radu,
I have updated KLEO theme yesterday. I am also facing same problem MENU is repeated twice.
After updating to newer version, i have noticed this bug. I rolled back to older version and MENU items displayed properly. Please fix this, i have attached snapshot as well
Hi,
Guys please check this setting and let me know
Wp-admin -> apprance -> menus
Let me know
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi Radu,
I have verified this already, only the primary is checked.
The interesting thing is that the double menu appears only when a buddypress related page is open for any other pages like the site home page the menu appears correctly.
Thanks
Hi,
@aatefsoliman please provide an example page that belongs to BuddyPress from your website.And please make a screenshot from wp-admin -> theme options -> header options to see what type of header are you using, can you play with those by changing the type of the header to test if the menu it’s duplicated only for certain type/s of the menus.
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
I have played around with the header options but still facing the same issue, attached screenshot from the settings I am having now.
I am not sure what do you mean by providing a page?
Please advise how to activate a previous version from the theme, I would like to avoid this issue on the site until it’s fixed.
Note: I have an issue now with the login using the Kleo login it just keep saying sending info. however using directly /wp-login.php login is working, want to raise a ticket for that but I still can’t raise new topics and I don’t know why
BR,
Please ignore my last comment about the login issue, it’s working again now without any action from my side
Hi, your menu works fine 🙂 see attach @iammoneymel
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.@aatefsoliman Please provide admin credentials and Website url to check please.
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi @Abe,
It works fine on the timeline and other pages, however if you click on groups and go in any group, you’ll still see a double menu.
See attachmentI tried it on our test servers and it does not act like that. Please disable some plugins that might cause this. Also try to assign a blank menu to the Secondary menu location
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.Hi,
Unable to figure out what’s going on, please provide FTP credentials to investigate further
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
COPY CODEStatus: TLS connection established. Command: USER kleo@sharemit.net Response: 331 User kleo@sharemit.net OK. Password required Command: PASS ****************** Response: 530 Login authentication failed Error: Critical error: Could not connect to server Status: Disconnected from serverIf you install now kleo 4.0.8 instead the current version you have a single menu right ? you can find an older theme version in themeforest package, if you will install an older theme leave it to can test something with old version
Let me know
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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