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November 5, 2015 at 10:38 #85688CamyenParticipant
Hi there,
Today, I was trying to re-download Kleo from ThemeForest and then install it on my website. However, the downloaded zip package was different from the one I downloaded in July. There is not a folder called ‘Main File’. I can’t find ‘kleo.zip’ and ‘kleo_child.zip’ as usual. I don’t know which package should I upload to WordPress.
I had uploaded a Kleo package (which was downloaded in July) and then successfully updated it to the latest version in Theme Option, my website collapsed after I’d imported Demo data. You can see a error code on the homepage. So I decided to re-download Kleo. Is there a better way to handle this issue?
Thank you as always.
November 5, 2015 at 11:12 #85689CamyenParticipantUPDATE.
The version of Visual Composer is the cause of that error code. I’ve updated it to the latest version. Everything looks good now.
What I am concerning now is how can I download the latest version of Kleo and its pre-packed plugins. As I mentioned in the last thread, I uploaded a Kleo package which was downloaded in July, all the pre-packed plugins are compatible with the package not the latest one. So I need to manually update the pre-packed plugins.
When I go to ThemeForest, it should be an up-to-data package there (I assume), so I don’t need to manually update anything. I can’t identify whether the one I downloaded on today is latest or not, because some folders are missing. How should I use the package I downloaded from ThemeForest on today?
Thank you.
November 5, 2015 at 14:02 #85700sharmstrModeratorYou need to select “all files and documentation”.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com
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