Dropdown Menus don’t work while on WooCommerce pages for logged in users

[johnschneider89]

When I’m logged in on a WooCommerce page on my site (https://www.3dfuel.com/shop/wound-coffee-filled-filament/ for example), the dropdown menus for Shop by Spool Size and About Us don’t work. The one for Shop by Material seems to still work.

[Kieran_SQ]

Hi,

Please can you do the following tests with a copy of your site in staging or locally, if you cannot do either of those two methods please make a backup of site content and database and try on your live site whilst in maintenance mode.

– Disable all caching
– Disable all CDN
– Disable all plugins except for K Elements, WP Bakery and WooCommerce

Clear your cache on the front-end, does the issue continue? If the issue does not continue this means it is being caused by another plugin. Please enable one by one and revisit the front-end each time (make sure to clear your cache each time by pressing Ctrl+F5).

Let me know how this test goes.

Thanks,

Kieran

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