Email Alert when subscriber Cancels

[JWilson8]

Hi there,

I’ve had a subscriber (test) cancel her paid membership with PayPal and all good with the cancellation process, HOWEVER, as admin I did not receive an email alerting me to the fact they have cancelled. What do I need to do to set this up please.

 

Kind regards

 

Jenny

[Laura]

Hello, that is managed by paid memberships pro, check a list of emails http://www.paidmembershipspro.com/features/custom-member-notifications/
Its not a theme bug

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[JWilson8]

Unfortunately its not very clear on how I change this. You should be able to offer support as its part of your package. I have registered with Paid Membership Pro but it does not give access to support, just documents. Please can you put it into simple language for how and where i need to change it please.

Kind regards

Jenny

[Laura]

Hello, i am not sure why it is not working, try deactivating other plugins and testing it. I sent you to their support page because they would know better than me as they created it 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Author]

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