email avatar

[callixa]

Sorry for bunch of questions today:)

Couldn’t find this anywhere too. Is there a way to setup kind of logo/picture/avatar for emails that are sent automatically? For example, account activation email, etc. It comes with the image/icon of the first letter of the site by default. Can I somehow change it for site’s logo?

Thank you!

[Laura]

Hello at wordpress admin you should see a section “Email” you can edit them there 🙂

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Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[callixa]

Do you mean that “emails” menu, on pic.1?
I’ve tried, but it didn’t give an option to edit it. When clicking “customize”, it sends you to the page on pic.2 where you can only edit Header, Body and Footer 🙁

Attachments:

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[Laura]

Hello, but you can add images to it using html for example https://www.w3schools.com/html/html_images.asp

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[callixa]

Thank you, Laura!
I’m not sure if you understood me right, which avatar I am talking about.
It’s a little “logo” or “avatar” that comes automatically with every email. Please,see attachment.

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[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Radu]

The Email client generates that because the subject or email address starts with the R letter so this is no theme related

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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