Empty Sidebar on WooCommerce Product pages

[meltdown]

On ALL of my WooCommerce Product Pages there is an empty Left Sidebar. However, I can’t seem to find how to access it (see image).

Left Sidebar is enabled for Woocommerce Pages and Category Layout (Shop Sidebar) and am able to access it and have populated it with widgets. However, on Product Pages the sidebar is empty.

Can you tell me where to access it from?

Thanks

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[Laura]

Hello, did you add widgets to it at Appearance > Widgets?

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Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[meltdown]

Yes, I’ve added widgets to Shop Sidebar, Main Sidebar and Extra For 3-Coloumn Sidebar, as well as Footer Sidebars.

Thanks

[Laura]

Please update the theme to latest version and the afferent plugins, you can check the plugin update status from wp-admin -> appearance -> install plugins.

If this is useless please follow these steps to enable wp debug:

•  Connect to your server by FTP
• Look in root directory of your WordPress install and open wp-config.php
• Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE

COPY CODE

define( 'WP_DEBUG', true );

•   After this line add this:

COPY CODE

define( 'WP_DEBUG_LOG', true );

WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

Repeat the described actions and then check the debug.log file and let me know what error appears.

If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.

After you have disabled the plugins try to see if the error persists.

Cheers

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[meltdown]

This reply has been set as private.

[meltdown]

A possibly related question (results from debug.log are above): What is Admin > Appearance > Sidebars? How is it used? Can I create page-specific sidebars using a CSS class? If so, what steps do I follow to do so, and how do I add widgets etc., to it?

I’ve created a sidebar there (CSS Class: MMZChaptersSidebar), can you tell me how to use it?

Thanks again

[Radu]

Please update the theme to latest version and the recommended plugins this empty sidebar on woocommerce pages should be fixed

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[meltdown]

– Theme updated to latest version
– Plugins updated to latest version
– Woocommerce Single Product Layout is set to Full Width
– Cleared cache at cpanel

There is still a Right-hand sidebar on ALL Product Pages.

Thanks

[Radu]

I see, we will investigate this now, we will get back to you later

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Radu]

Hi,

We will release an update in 1 hour update the theme and test and let me know

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[meltdown]

Resolved! Thanks for your help 🙂

[Radu]

You’re welcome

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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