This topic has 9 replies, 2 voices, and was last updated 7 years by Laura.

  • Author
  • #207837
     jamesmac01905
    Participant

    HI

     

    I have been struggling the last week with the same issue, i have now re built this site again this morning and still the same issue is present when logging into a new users profile.

     

    I have literally only loaded the defaults as i suspected it may have had to do with my changes, but still the same issue. I have already tried re saving the permalinks and this has had no effect.

     

    Please advise as soon as possible?

     

    Please see attached

    #207869
     Laura
    Moderator

    Hello, i will be happy to assist you with this issue, can you share admin login access so i can check the backend?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #207902
     jamesmac01905
    Participant

    HI Laura

    Thanks for getting back to me, i have just created one user account thus far and it seems to be happening every time that you login with this user account. Seems fine once you click on the profile etc, and only happens when you create new profiles.

    Please see below login details for Admin account as well as User account details

    Admin:
    UN: Jamesmac01905
    PW: James_admin@159

    User account:
    UN: clare_32
    PW: Testuser@101

    #207944
     Laura
    Moderator

    Hello, please check now, does it work for you?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #207945
     jamesmac01905
    Participant

    Hi Laura

    Wow, thank you so very much you are a life saver, really appreciate this very much

    Really amazing, thanks loads

    Regards
    Christopher

    #208003
     Laura
    Moderator

    Happy to help 🙂 If you can rate us 5 stars at themeforest that would help a lot

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #208007
     jamesmac01905
    Participant

    HI Laura

    The strangest thing has happened and the issue is back again.

    I suspect this was my fault as i “reset to default” the Sweetdate (Sweetdate > General| Reset to defaults)

    Can you please re action what you did yesterday to get rid of the 404 error again.

    Sorry to do this to you again, can you also please advise what you do/did so that i can do it myself next time.

    Thanks
    Regars
    Christopher

    #208068
     Laura
    Moderator

    Hello, just go here and put it to reload ( attached )

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #208319
     jamesmac01905
    Participant

    HI Laura

    You are amazing, thank you very very very much.

    Have an amazing day

    Kind regards
    Christopher

    #208372
     Laura
    Moderator

    Always happy to help 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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