Error connecting to database

[cfresque]

I keep getting this and also just a plain “error connecting to database” for a long time now. months. Is it something to do with the theme?

Also this “Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, webmaster@tonedistrict.com and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log. Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request. Apache Server at tonedistrict.ca Port 80″

I contacted my server and they are saying

6:21:42 PM

Shruthi B

Your database connection errors are caused by your user hitting the MySQL Max_Connection limit. This means something in your code such as a plugin or theme is not closing the connection properly.

6:21:49 PM

Shruthi B

A normal MySQL connection takes a few milliseconds and there can be 15 at one time, but if the connection is not closed the account will hit the limit and display the error. You will need to try disabling plugins and changing the theme to track down the cause of the error.

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

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Always happy to help you 🙂

[cfresque]

thanks, yes this is a recurring problem and happens every so often.

[cfresque]

I think this is because of all the plugins I have on…

[Radu]

Hi,
You can check with p3 profiler what plugin consumes majority of the resources https://ro.wordpress.org/plugins/p3-profiler/

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[cfresque]

ok thanks. yeah I tried that at one point and it didnt mix well with the site. I cleaned up from old plugins and options since I have been doing so much. It has improved the performance considerably. The wheel doesnt spin black first anymore.

[Radu]

Great
Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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