error in the submitted form

[jlmoine]

 

Hello

I’m having trouble with my registration form. I’m using a plugin called profile builder pro

When I try to create a new user it will say these:  There was an error in the submitted form

This username is already reserved to be used soon.

Please try a different one!

This email is already reserved to be used soon.

Please try a different one!

But when I check All Users, the newly created account when through and is in the list under All Users.

it’s not the plugin because I have not troubles with other themes 

can you tell me if it is not compatible with the plugin? or if you can do something to use the theme with this plugin?

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[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Radu]

Hi,

The plugin author or the plugin docs what says about those errors ?

Cheers
R.

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What support service includes ? What not ?

[jlmoine]

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[Radu]

So you have changed the theme ? So you will not use kleo ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[jlmoine]

Hey, I’ve changed the theme in order to be able to work on the site,
but as I’ve create you an admin account, you should be able to change the actual theme to Kleo as I’d like to use your fantastic theme.

thanks

[Radu]

Hi,

Please replace this file : /wp-content/themes/kleo/lib/theme-functions.php with the attached one

Let me know if after this the form works normally

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

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[Author]

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