error upload on logo image

[rmedia105]

When I try to upload a new logo on the general settings under sweet date to change the upper left corner logo, I get an error and a fail to upload message, no matter what file (jpg, jpg 2000, png, or gif).

Please help.

[Radu]

Hi,

Please provide a print screen with the error

Cheers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[rmedia105]

Hi! Please see attached screen shot of error message in question.

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[Radu]

First of all,

Try to disable all plugins and test after, if it works after you disable plugins, enable plugins one by one co identify what causing this.

Let me know

Cheers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Radu]

Please also enable wp_debug function

https://codex.wordpress.org/WP_DEBUG

Cheers

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[rmedia105]

Thank you very much! I decided to uninstall each plugin one by one as suggested, after each one, I uploaded the logo.

To my luck and surprise, the problem was solved after I uninstalled a plug called: Revolution Slider, which was the first plugin I decided to uninstall and there was need to go down the list after that.

Problem solved, logo up; thanks again!

[Author]

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