This topic has 1 reply, 2 voices, and was last updated 10 years by Catalin.

  • Author
  • #23556
     lunaya
    Participant

    Hi there

    I am not sure who to talk to with my support request, but for some reason all my clients have been having the same error when they make a purchase, even though the purchase seems to be going through.

    Can you please help…. or recommend where I can get support…. the error is : Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 65552 bytes) in /home/lightsci/public_html/wp-includes/formatting.php on line 571

    Thanks
    Lunaya

    #23579
     Catalin
    Moderator

    Hello,

    You need to ask your hosting to increase your php memory limit to 128MB.

    Thank you,
    Catalin

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
Viewing 2 posts - 1 through 2 (of 2 total)

The forum ‘KLEO’ is closed to new topics and replies.

Log in with your credentials

Forgot your details?