Essential Grid preventing Slider Revolution slides from linking

[csloan]

I have been having an ongoing issue with the links on the slides on the home page created with Slider Revolution from working.  They are supposed to each link to their respective stories/posts.  I submitted a ticket about this before and for some reason when you guys tested it, you did not have an issue with it.  For me it was intermittent, sometimes worked and sometimes not.

 

But now I think I have isolated the problem and it seems to be with Essential Grid.  When I deactivate Essential Grid, the slides work and are linked/clickable.  When I reactivate Essential Grid, the slides are not clickable.  I have created an entirely new home page based on Essential Grid, and of course need the slides to be linked to their stories, so what can I do?

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

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Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

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Always happy to help you 🙂

[Radu]

Hi,

Right now I’m able to click to all your sliders from the slider from the homepage and from what I see the essential grid plugin it’s activated.

If you know exact the steps to can reproduce and investigate this, let me know.

Cheers
R.

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What support service includes ? What not ?

[csloan]

Not sure how it’s working for you and not me. As mentioned I tried it in Chrome, Firefox and Edge. Slides are not clickable. I tried it on two co-worker’s Mac computers and same issue.

My exact steps are simply opening the home page and clicking on any of the large rotating slider images above the fold. Even if you hold your cursor over any of the sliders, it doesn’t show the link in the bottom left corner of the screen as it would show with any other link you hold cursor over.

Windows 10, Chrome, Kleo and WP are up to date.

[Radu]

Hi,

Try to add this CSS to wp-admin-> theme options -> general settings -> quick css

COPY CODE

.slidelink a {
    pointer-events: all !important;
    z-index: 99999;
    width:100%;
    height:100%;
    display: block !important;
}
.slidelink a:hover {cursor:pointer !important;}

Let me know…

If this won’t make any difference please provide to me admin credentials to take a closer look.

Also if you use the same slider on another page the slides are clickable ?

This it’s happens only on pages where revolution slider and essential grid are used ?

Let me know

Cheers
R.

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[csloan]

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[Radu]

Hi,

Please take a look finally it should be ok now, I’ve used this CSS hack to make this work.

COPY CODE

.slotholder + .tp-parallax-wrap {
    visibility: initial !important;
}

Let me know

Cheers
R.

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[csloan]

That’s seems to have fixed the issue. It’s working now on my end. Thanks! The other day it was working intermittently….it would work on some slides and not others, then I would refresh the page and the slide that it worked on then didn’t work. But now all seem to be working. Thanks so much for the fix.

[Radu]

Great

You’re welcome

Cheers
R.

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[Author]

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