Eventon Plugin: conflict/issue – NO/YES field toggle items non responsive

[tricurious]

On the frontend of my website, the Eventon plugin provides a form for users to submit events.

Several options on the form are a small toggle button  i.e. NO/YES

In the BuddyApp theme, it is not possible to select this toggle. They are totally non responsive and as a result I cannot complete certain options to create an event.

See screenshot: red circled items do not work with BuddyApp

Note: these items work perfectly with TwentySeventeen theme, so it is definitely a theme compatibility issue

Please advise fix.

 

 

 

[Kieran_SQ]

Hi,

I will be happy to look into this for you but I will need login credentials and a URL where I can find the error in question. Currently your site is in maintenance mode and I am unable to assist.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[tricurious]

Thank you for getting back to me.

Currently just have this in an environment where I test out various plugins. No data but you can see relevant page.

https://staging1.tricurious.co/event-submission

Staging login: testadmin | Pwd: Test1234
Site user: piperadmin | Pwd: Test1234

[Kieran_SQ]

Hi,

Thanks for getting back to me, there appears to be nothing obvious on the front end about a conflict despite the toggles not working. Could you contact SiteGround for me and ask them for your PHP error logs for the last 24hrs, if this is a lot of content please save in a .txt file and upload directly to this ticket

Thanks

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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