This topic has 12 replies, 2 voices, and was last updated 8 years by Laura.

  • Author
  • #97673
     rypi121
    Participant

    Hello again. Whenever I load my site using a cell phone I seem to get an extra blank blue screen to scroll past on the home page and I was wondering how i can change that or if it’s just part of it. It almost looks like the background image was separated or something. It’s been like that since i’ve purchased it. Any ideas on how to fix this? thanks.

    #97740
     Laura
    Moderator

    Hello, just tested but i dont see any blank blue space

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
    You must be logged in to view attached files.
    #97909
     rypi121
    Participant

    Here’s a video of it. Now that I think about it, it might be the slider having some sort of bug. Do you know of any setting do deactivate the slider for mobile use? I’ll keep looking but I haven’t found anything yet.

    #97911
     rypi121
    Participant

    here’s a picture since the video didn’t load.

    Attachments:
    You must be logged in to view attached files.
    #98079
     Laura
    Moderator

    Hello, i see, then you could disable the slider at mobile view, at Revolutions Slider go to the slider settings and at mobile visibility, disable it 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #98179
     rypi121
    Participant

    I did and it still loads on mobile. I’ll see if the people who made it can help out. Thanks!

    #98254
     Laura
    Moderator

    Hello, then try the following css at style.css

    COPY CODE
    
    @media only screen and (max-width: 940px) {
    div#rev_slider_1_1_wrapper {
        display: none;
    }
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #98444
     rypi121
    Participant

    I put that code in the revolution slider settings under the “add custom css” option and it didn’t change anything still :/

    #98445
     rypi121
    Participant

    Also, should i be okay to update to buddypress 2.4.3?

    #98740
     Laura
    Moderator

    Hello, add the code to style.css file at child theme
    And yes you can update 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #98745
     rypi121
    Participant

    Okay so i entered into sweetdte>styling options>quickcss which is at the bottom of the page and it still loads on mobile. Is that right? or is style.css something completely different?

    #98746
     rypi121
    Participant

    Okay i fixed it. Definitely needed to update the plugin. Woops. Thank you!

    #99028
     Laura
    Moderator

    I am glad you could resolve it 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

Viewing 13 posts - 1 through 13 (of 13 total)

You must be logged in to reply to this topic.

Log in with your credentials

Forgot your details?