This topic has 21 replies, 3 voices, and was last updated 9 years by Abe.

  • Author
  • #45304
     mattylb
    Participant

    Hi 7th & 8th queens,

    I’m using a pretty amazing plugin from Envato called Extra Product Options and having some trouble with setting conditions on the attributes when I use their plugin to style native woocommerce variations. I reached out to them for help and they logged in and found that the conditions I have set work fine on the 2012 theme but somehow are broken in KLEO.

    That said – can I bother you to look into this on my test server (sharmstr should still have access) and let me know if you see anything from KLEO’s end that would cause the following scenario not to work correctly on product details pages?

    Conditional logic for Extra Options is broken once native variations are styled with the EPO form builder…

    LINKS to products in question…
    http://test.iowish.com/shop/patient-ninja-copy-wout-styled-variations/ <— w/NO styled variations, start typing text and the “print area” box will appear. (this is correct!)

    http://test.iowish.com/shop/patient-ninja/ <— WITH styled variations, start typing text and the “print area” box will not display.

    PER THEMECOMPLETE:

    I’m not sure why exactly but something in the theme is causing this strange behavior. I installed the twenty twelve and it shows the field correctly.

    #45308
     sharmstr
    Moderator

    Can’t see the issue with 2012 enabled. Enable Kleo please.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #45313
     mattylb
    Participant

    Hmmm, I purged the nginx cache and it appears to be using KLEO now. Sorry for that.

    #45315
     sharmstr
    Moderator

    22k request and counting for bp notifications, all throwing jquery errors. Turn it off please.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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    #45341
     mattylb
    Participant

    WHOA Thanks! I deleted the buddypress plugin altogether and verified that the refresh setting was set to 20000 (default) in theme settings. Is that an issue caused by the new version of BP?

    #45343
     sharmstr
    Moderator

    Its still happening. Turn if off for non-logged in users and set it to 0

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #45344
     sharmstr
    Moderator

    It shouldnt even be running if buddypress isn’t installed. Something is jacked up over there my friend.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #45346
     mattylb
    Participant

    OK – cache purged, removed reference to any BP service in menus, changed refresh to 0, hopefully it’s gone now! :X

    #45363
     mattylb
    Participant

    *RESOLVED* – the latest update 3.0.4 of the EPO plugin seems to have fixed the conditional logic. Didn’t make much sense to me how the theme could cause it anyway.

    Still not sure why the notification requests were/are happening on my test site though. What tool are you using to see those?

    #51917
     mattylb
    Participant
    This reply has been set as private.
    #51947
     sharmstr
    Moderator

    Hey matty! Can you test with 2014 or 2015?

    Also, that div has display:none set at the element level (not in css) so its not kleo that’s overriding the display. It has to be EPO since its their jquery that hides or unhides it at the div level. It seems to me that the logic is broken somehow, but I dont know enough about it.

    See attached.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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    #51949
     mattylb
    Participant

    Hi Sharmstr! This just in from themecomplete (Steve) …

    Found the cause of the problem.

    On assets/js/app.js (or app.min.js) Kleo runs the variation plugin from WooCoomerce again. Note also that the one on the version you gave me is from an older version of WooCommerce and not from 2.3+. The problem with that is that every trigger on variations forms fires up twice. That is causing an incompatibility with the logic which I’m trying to solve at the moment. The thing though is that the variations plugin shouldn’t be executing twice. I really don’t know what purpose it serves. If it does serve some purpose for some occasion that is theme specific it should be done with a different way.

    #51950
     sharmstr
    Moderator

    Okay. I’ve assigned this to abe so he’ll see this.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #51951
     mattylb
    Participant

    you #ROCK! thanks 😉

    #51952
     mattylb
    Participant

    BTW – Steve is looking into getting his plugin to work with KLEO’s quickview and if he makes it happen, this would be a pretty impressive value-add to the KLEO theme if SeventhQueen could include it with an extended license. Just saying! 😉

    #51953
     mattylb
    Participant
    #52193
     Abe
    Keymaster

    Hi, just for testing purpose please provide the plugin at my email address abe@seventhqueen.com and I will see what it can be done to make it compatible.

    thanks

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    #54492
     mattylb
    Participant

    Hi Abe,

    Version 3.0.11 of EPO has a fix in place that prevents the old version of the WC variations plugin from breaking EPO’s conditional logic. I’m not sure what plugin this old JS is loading, or minified with (possibly Magnific??) but it slows page loads and causes other big issues, as seen here.

    Steve was able to get EPO integrated with KLEO’s product quick-view modal, however, product image replacements do not work in quick-view because of the image carousel or whatever is running in the main image container, which overrides his script that follows woo-commerce guidelines for image replacements. In other words, something is messed up with this carousel and maybe it’s the culprit loading the bad JS for the first issue?

    Can I just delete the Magnific, Carousel and other product-image-related plugins that KLEO bundles with the theme? I usually hide them with CSS anyway but I’d much rather not have them loading on my site.

    Thanks for your help. 🙂

    #54524
     mattylb
    Participant

    I need to clarify my first point that the “Extra Product Options” plugin does now work in the KLEO theme. There are just a few responsive column width issues in product templates where certain screen sizes allow the details column to become far too narrow and thumbnail images are destroyed. Same issue on product thumbs in the cart page on mobile devices … the thumbnails drops to about 3px by 3px.

    #55171
     mattylb
    Participant

    Is there any acknowledgement of these responsive display issues or a suggestion to help me work around them? As it stands, I’m not able to use a three-column layout on product pages because of the same shortcomings with your responsive layout. When columns get to a certain minimum width, the product details should be forced to a one-column view. *I’m not referring to my widget side-bars, just the central product template.

    If I can find a solution to this issue that would also work in the product-modal, I would consider this ticket resolved. Thanks! 🙂

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    #57495
     Abe
    Keymaster

    Hi, to change the quick view modal you can edit this template:
    wp-content/themes/kleo/woocommerce/content-single-product-modal.php

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #57498
     Abe
    Keymaster

    So what issues you still encounter and in what places. I haven’t received the plugin though on the email

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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