facebook integration – facebook comment

[wilhalphoto]

Hi,

I am able to login to the site (login button in the sidebar menu) but i can’t post anything afterwards because as soon as i click “Login to Post”, there is a window being opened but then immediately closed repeatedly ad infinitum.

please help. thanks!
-will

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

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Laura Solanes - Graphic Designer and Web Designer

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[Radu]

Hi,

Let me know where it’s located this button “Login to Post” (provide screenshot)

Cheers
R.

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What support service includes ? What not ?

[wilhalphoto]

Hi Radu,

Here’s where I am piloting the FB comment:
http://www.storyburgh.org/R1/curated/2017/03/15/train-like-a-champion

thank you!

Attachments:

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[Radu]

Hi,

IF you are logged in on facebook you can post easy like this : https://drive.google.com/file/d/0Bxo5b6iHWRMwYjY0N0RBT0pGUm8/view

If you are unlogged to facebook the login pop-up from facebook will appear from facebook and will behaves like this : https://drive.google.com/file/d/0Bxo5b6iHWRMwUUZzQkZpV25YVDA/view

So, I cannot see where it;s the problem here

Cheers
R.

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What support service includes ? What not ?

[wilhalphoto]

Hi Radu,

Please check this one: https://drive.google.com/file/d/0B-wJqTY-oJuFTWVUYi1XUnhDdG8/view?usp=drivesdk

It turns out that when I use safari on my Mac, it works well — but when using Mac Google Chrome I got the above infinite loop.

-will

[wilhalphoto]

Using Windows 10 – Google Chrome browser, I was able to login to Facebook but UNABLE to post the comment as I got stuck in the infinite loop.

thanks!
-Will

[Radu]

I think there it’s a problem with a cookie stored in chrome browser try to test it from chrome but from incognito.

I’m not able to reproduce that loop… maybe it’s because of some extension ? or because some cookies ? try in incognito

Cheers
R.

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What support service includes ? What not ?

[wilhalphoto]

Using a macbookpro and a lenovo laptop, I still got those errors in Chrome (in either normal and incognito modes). However, when I used a Dell laptop, I got this error message:
cannot change og_type
Have you seen this error before?

thanks!
-will

Btw, when I used a computer at a local library, it worked fine.

[Radu]

Where you see that message?

Provide a screenshot please pointing that error

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

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