Facebook Login

[rcnetwork]

Hi everyone,

I have some issues with Facebok login. it does not work often on mobile devices.

It seems work properly on PC instead. Can you help me please?

[Laura]

Hello, it does not work like showing an error or just nothing happens? Have you tried with another device? Let me know 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[rcnetwork]

Hello Laura, thank you for your answer.
I tried with 3 different Android (Samsung, Huawei and One Plus) and an iPhone 6+.
Facebook Login works only on destops and laptops.
No errors, simply doesn’t work.
Thank you again! 🙂

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Radu]

Hi,

Just log in with facebook to your site and it works as it should !

Make sure to not have the same email on that facebook account same as an already registered account.

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[rcnetwork]

Hi thank you!
I don’t know, some of my friends who have tested with me with their mobiles, (and even with mine) reported that the Login after the logout didn’t work. But if you tell me that worked for you ok.
I don’t know if you tried, but in that case, could you be so kind to try to logout and login again with FB?
THank you again and sorry if i made you waste time.

[Radu]

Hi,

Tried again and it works normally,

But the thing that makes users say it not works, sometimes after you clicks on login with facebook it stays in load, waiting for your server to response few seconds 5-6, but if you wait for it will works. This it’s from your server performance or from my network connection from my city (Bucharest) to your hosting provider location.

So, from what I see, all good.

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[rcnetwork]

Thank you so much for your precious help.
Actually I think it’s my provider which offers a poor service and so the connection seems slow.

Thank you again and I really appreciate your courtesy and the amazing job you all did with this wonderful theme.

Bye,

Roberto

[Radu]

Great

You’re welcome

If you are pleased with the support service please very much to leave a short review … few words about your experience with the support service.

https://themeforest.net/item/kleo-next-level-wordpress-theme/reviews/6776630

Thank you in advance

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[rcnetwork]

I would do it, but I reviewed it with 5 stars months ago yet

Bye!

[Radu]

Thanks you

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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