This topic has 18 replies, 3 voices, and was last updated 8 years by Laura.

  • Author
  • #115415
     osadosad
    Participant

    Hello!

    I have trouble configuring Facebook login configuration ( the one for all users of web-site).

    I have created the app and put all info in the FB plugin n WP and also in Sweetdate menu too.

    However nothing works. It seems that it happened because WP account must be connected with FB account fpr admin. As pe instruction we have to do it in Users – >  Then open Admin profile ->  Facebook Account – >  Get started

    But it is not possible because the button “Get started” itself doesn’t work, because there is no button only text “Get started” (please see printscreen attached).

    I have searched for solution on web and it seems mny people also struggle with same thing One guy suggested solution here https://wordpress.org/support/topic/cant-add-twitter-accounts?replies=6#post-5989082

    But now it seems not to work too because of WP update (I simply couldn’t find auth.php file from his solution).

     

    Please please please help!

     

    Thank you a lot in advance!

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    #115417
     osadosad
    Participant

    P.S. our app on FB is live

    #115636
     Laura
    Moderator

    Hello, i do not see the facebook button at your website, do you have it enabled?
    Let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #116698
     osadosad
    Participant

    Sorry, I disabled it temporarily as it wasn’t working…
    I have enabled the function back now, but still the problem remains…
    Thank you a lot for your support!

    #117281
     Laura
    Moderator

    Please update the theme to latest version 4.0.4 and the afferent plugins, you can check the plugin update status from wp-admin -> appearance -> install plugins.

    If this is useless please follow these steps to enable wp debug:

    •  Connect to your server by FTP
    • Look in root directory of your WordPress install and open wp-config.php
    • Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE
    COPY CODE
    define( 'WP_DEBUG', true );
    
    •   After this line add this:
    COPY CODE
    define( 'WP_DEBUG_LOG', true );
    

    WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

    Repeat the described actions and then check the debug.log file and let me know what error appears.

    If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.

    After you have disabled the plugins try to see if the error persists.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #117468
     osadosad
    Participant
    This reply has been set as private.
    #117647
     rahmancse
    Participant
    This reply has been set as private.
    #118246
     Laura
    Moderator

    Hello, seems like the plugin sendpress could be the issue, try deactivating it and let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #118247
     Laura
    Moderator

    @rahmancse Please open a new topic about that issue 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #118265
     osadosad
    Participant

    Please Please Please HELP

    I have global issue

    All users profiles collapsed for whatever reason

    When any user logs in and clicks on profile or if he wants to see anyone else profile it gives 404 error

    #118266
     osadosad
    Participant

    It seems that it happened after I put ( ‘WP_DEBUG_LOG’, true ); function in wp-config

    Please please please help…..SOS

    #118575
     osadosad
    Participant

    Sorry for panic.
    I managed to put site back by activating back-up version from one week ago.
    But Facebook registration still not working and ( ‘WP_DEBUG_LOG’, true ); function in wp-config basically made everything a bit more difficult…..

    #119003
     Laura
    Moderator

    Hello, do you see any error when you try to register with facebook or it just doesnt say nothing?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #119123
     osadosad
    Participant

    It say nothing. When you press the button nothing happens at all….

    #119713
     Laura
    Moderator

    Hello, try deactivating some plugins and test again, let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #119829
     osadosad
    Participant

    Hello there,

    I just found out after reading 7 pages of forums for Sweetdate.

    The problem was that I put in app settings url and domain with WWW and it should be without.

    Thank you!

    #120164
     Laura
    Moderator

    Glad you could resolve it! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #120179
     osadosad
    Participant

    Just funny how that small thing could make such a mess and FB never mention it 🙂

    But anyways, thank you for your support)))

    #120478
     Laura
    Moderator

    Its funny but an usual problem!

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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