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Author
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September 15, 2017 at 18:29 #173810orazioParticipant
Hello,
I buyed and install kleo theme on my website http://www.weganup.com.
I a use Facebook login from my desktop pc it work fine but if i use it on my mobile smartphone with google Chrome not work. Can you help me please to resolve this problem ?
September 16, 2017 at 07:36 #173871LauraModeratorHello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
September 19, 2017 at 14:42 #174093RaduModeratorHi,
That’s because you have made some modifications in child and interfere with that
This file causes that
https://www.weganup.com/wp-content/themes/kleo-child/js/social_login.jstry to rename the file to see if will works but most sure yes.
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionSeptember 19, 2017 at 15:54 #174104orazioParticipantHello,
i comment the javascript code and now, the file social_login.js is all commented but the problem continues to exist.
Can you help me please ?September 20, 2017 at 15:29 #174206RaduModeratorHi,
Just I’ve tested with parent theme and it works, it seems the issue to be caused by something from the child theme.
So you can de-activate the child and test
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionOctober 9, 2017 at 16:07 #176112orazioParticipantHello,
in pushing the login button I get, sometimes this error:
– sdk.js:80 FB.login() called before FB.init()
i don’t modifify sdk.Can you help me please ?
Attachments:
You must be logged in to view attached files.October 10, 2017 at 16:57 #176224RaduModeratorIf you have any plugins that moves the JS to footer or some minify plugin or compressing one, that can be a cause.
If the jQuery isn’t added first is file on the head can cause this.
So if you have a plugin for speed optimization de-activate and test it.
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionOctober 10, 2017 at 18:09 #176234orazioParticipantHello,
i deactive only plugin the optimize or minify js but now, the error is
(index):215 Uncaught ReferenceError: FB is not definedCan you help me please ?
Best regards.Attachments:
You must be logged in to view attached files.October 11, 2017 at 16:53 #176336RaduModeratorI saw the resources minified, there shouldn’t be like that.
So just de-activate ALL plguins and check
I cannot reproduce the issue that you report, most sure it’s caused by plugins/caching.
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution -
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