This topic has 8 replies, 3 voices, and was last updated 7 years by Radu.

  • Author
  • #173810
     orazio
    Participant

    Hello,

    I buyed and install kleo theme on my website http://www.weganup.com.

    I a use Facebook login from my desktop pc it work fine but if i use it on my mobile smartphone with google Chrome not work. Can you help me please to resolve this problem ?

    #173871
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #174093
     Radu
    Moderator

    Hi,

    That’s because you have made some modifications in child and interfere with that

    This file causes that
    https://www.weganup.com/wp-content/themes/kleo-child/js/social_login.js

    try to rename the file to see if will works but most sure yes.

    Cheers
    R

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    #174104
     orazio
    Participant

    Hello,
    i comment the javascript code and now, the file social_login.js is all commented but the problem continues to exist.
    Can you help me please ?

    #174206
     Radu
    Moderator

    Hi,

    Just I’ve tested with parent theme and it works, it seems the issue to be caused by something from the child theme.

    So you can de-activate the child and test

    Cheers
    R.

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    #176112
     orazio
    Participant

    Hello,
    in pushing the login button I get, sometimes this error:
    – sdk.js:80 FB.login() called before FB.init()
    i don’t modifify sdk.

    Can you help me please ?

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    #176224
     Radu
    Moderator

    If you have any plugins that moves the JS to footer or some minify plugin or compressing one, that can be a cause.

    If the jQuery isn’t added first is file on the head can cause this.

    So if you have a plugin for speed optimization de-activate and test it.

    Cheers
    R.

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    #176234
     orazio
    Participant

    Hello,
    i deactive only plugin the optimize or minify js but now, the error is
    (index):215 Uncaught ReferenceError: FB is not defined

    Can you help me please ?
    Best regards.

    Attachments:
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    #176336
     Radu
    Moderator

    I saw the resources minified, there shouldn’t be like that.

    So just de-activate ALL plguins and check

    I cannot reproduce the issue that you report, most sure it’s caused by plugins/caching.

    Cheers
    R.

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