This topic has 10 replies, 2 voices, and was last updated 6 years by Kieran_SQ.

  • Author
  • #195503
     excellins
    Participant

    Facebook login is not working. When users click on Facebook to login it redirects to an error page .Please fix

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    #195554
     Kieran_SQ
    Moderator

    Hi,

    Can you please share screenshots of your Facebook App’s settings so I can check for any errors.

    Thanks,

    Kieran

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    #195562
     excellins
    Participant

    How do i do that… Do you mean these ?

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    #195570
     Kieran_SQ
    Moderator

    Hi,

    In screenshot 3 you need to add an App Domain, which in your case would be gamehostel.com with no http:// before

    You also need to set a valid Privacy Policy and Terms of Service URL for your app to be accepted going forward. Facebook suggest each app will be reviewed so it is worth setting this option now.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #195571
     Kieran_SQ
    Moderator

    Note: You may need to completely purge your mobile browser cache and Facebook app cache to see the changes.

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #195575
     excellins
    Participant

    Thanks for quick response.. please how do I purge the Facebook cache? On mobile browser all I need do is clear the history right?

    #195579
     Kieran_SQ
    Moderator

    Hi,

    If you’re using Google Chrome you need to clear browsing data not just history, you’ll find this in the browsers settings.

    Depending on the device you’re using you should be able to find it in Settings > Apps. A general guide can be found here http://www.tomsguide.com/faq/id-2316483/clear-cache-data-specific-app-android.html – this process will vary depending on the version of Android.

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #195582
     excellins
    Participant

    Ok thanks I’ll try that out. Please permit me to inform you of another bug.. on the forum.. klep bbpress forum. When replying using android decide the reply box shifts like the image below.to be able to understand this… Use an android phone .. try to reply this message and as you type the text box moves to the right making content from the left hard to see.. the image I sent below if you noticed the world “tags ” isn’t showing.

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    #195587
     Kieran_SQ
    Moderator

    Hi,

    Thanks for letting us know about these issues, it looks like it is coming from the latest bbPress update. I will ask the core theme developer to address this issue in all of our themes.

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #195588
     excellins
    Participant

    Thanks so much. I appreciate the quick response.. I’ll wait for a fix on this

    #195589
     Kieran_SQ
    Moderator

    Hi,

    Keep me posted on the Facebook issue and let me know if it is resolved or continues.

    All the best,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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