This topic has 6 replies, 2 voices, and was last updated 10 years by Catalin.

  • Author
  • #22844
     kevcoulter
    Participant

    Hi. Catalin gave me a link the other day to help resolve my Facebook login problem:

    https://archived.seventhqueen.com/forums/topic/facebook_login-problem

    It was for KLEO theme and not Sweetdate. Please could you advise.

    By the way, I followed the app development support – https://www.facebook.com/help/community/question/?id=542958419109491 – have an app ID and added a platform with the url being http://www.roomforlove.co.uk/

    I placed the relevant info in the Sweetdate Miscellaneous settings but still get this message:

    Given URL is not permitted by the application configuration.: One or more of the given URLs is not allowed by the App’s settings. It must match the Website URL or Canvas URL, or the domain must be a subdomain of one of the App’s domains.

    #22846
     Catalin
    Moderator

    Hello,

    Please provide me admin credentials from your site to be able to replicate your issue. Reply message as private for security reasons.

    Thank you,
    Catalin

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #22848
     kevcoulter
    Participant
    This reply has been set as private.
    #22849
     kevcoulter
    Participant
    This reply has been set as private.
    #22852
     kevcoulter
    Participant
    This reply has been set as private.
    #22860
     kevcoulter
    Participant

    Hi Catalin,

    Noticed this support thread is now saying Not Resolved? Is that right?

    #22871
     Catalin
    Moderator

    Hello,

    I logged in your admin panel and the error when you hit the “Login with facebook” button comes from not configuring the Facebook application right.

    Please take a look at this link:

    http://thechamplord.wordpress.com/2014/01/16/getting-the-facebook-app-id/

    Also, you are using “www.” in the address on your Facebook App, try removing it.

    Let me know if this works.

    Thank you,
    Catalin

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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