This topic has 10 replies, 3 voices, and was last updated 7 years by Radu.

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  • #100922
     dwsi
    Participant

    Hi,

    When I try to share a member I can’t get the profile picture photo.  For instance try to share http://altaperformance.pt/membros/ricardo-silva/ on Facebook and you see that the preview is wrong…

    Can you please help me with this? Need to select the profile photo to include in the share.

    #101218
     Radu
    Moderator

    Hi,

    The problem is from avatar size now your avatar size is 50×50 and facebook it require a minimum image width and height 200×200 and you should set your avatar size to be larger

    Go to wp-content/plugins/ look for bp-custom.php if the file is not there create it and paste these into file

    COPY CODE
    
    define ( 'BP_AVATAR_FULL_WIDTH', 210 );
    define ( 'BP_AVATAR_FULL_HEIGHT', 210 );
    

    After you do that please reply to this thread and provide ftp details.

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #102672
     dwsi
    Participant
    This reply has been set as private.
    #102673
     dwsi
    Participant
    This reply has been set as private.
    #102714
     Radu
    Moderator

    Hi,

    Please review the ftp details

    COPY CODE
    
    Response:	530 Login incorrect.
    Error:	Critical error
    Error:	Could not connect to server
    

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #103417
     dwsi
    Participant
    This reply has been set as private.
    #103567
     Radu
    Moderator

    Hi,

    I was able to login to ftp, it’s ok the avatar has images specified in bp-custom but the problem is Add-Meta-Tags WordPress plugin that will use the thumb version of the avatar not full, in this case contact them and ask about this.

    COPY CODE
    
    <meta property="og:image" content="http://altaperformance.pt/wp-content/uploads/avatars/9/1f1be267a4f75a36ad6bf3d11b0ba585-bpthumb.jpg" />
    

    It should be

    COPY CODE
    
    <meta property="og:image" content="http://altaperformance.pt/wp-content/uploads/avatars/9/1f1be267a4f75a36ad6bf3d11b0ba585-bpfull.jpg" />
    

    Cheers

    Radu

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    #143627
     nancyfournier
    Participant

    Hi,
    I have the same problem but for the post image. When I share an image, the image for the facebook sharing is not my post image?

    http://sphq.org/produits-de-sante-naturels-le-sphq-repond-a-sante-canada/
    And then clic on share Facebook. It should be a glass of water, but instead it is a picture from an old post.

    Thanks
    Nancy

    #143761
     Radu
    Moderator

    Do you have seo by yoast plugin ? if not install it and test the share with a new post

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution
    #143801
     nancyfournier
    Participant

    it works thanks a lot 🙂

    #143900
     Radu
    Moderator

    You’re welcome

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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