This topic has 13 replies, 2 voices, and was last updated 6 years by axcelluloid.

  • Author
  • #187543
     axcelluloid
    Participant

    Hello,
    unfortunately after checking everything the Signup with facebook don^t work. Nothing happens 🙁

    what am I doing wrong??

    #187610
     Kieran_SQ
    Moderator

    Hi,

    Your Facebook app has yet to be published and is still in development mode.

    “App not set up: This app is still in development mode, and you don’t have access to it. Switch to a registered test user or ask an app admin for permissions.”

    Please check step 5 of this post about making your app public https://archived.seventhqueen.com/general/article/setup-facebook-login-fix-facebook-login.

    Thanks,

    Kieran

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    #187665
     axcelluloid
    Participant
    This reply has been set as private.
    #187667
     Kieran_SQ
    Moderator

    Hi,

    I just tested from my personal account via your website and was able to successfully register (please delete that account).

    Try completely purging your browser (except for form data and passwords) by pressing Ctrl+Shift+Del, closing the browser and trying again.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #187669
     Kieran_SQ
    Moderator

    Side note:

    You’re using a plugin to force a profile picture in conjunction with the use avatar option for Facebook login. When I registered it imported my Facebook profile picture (as expected) and set it within WordPress, however I was unable to navigate away due to the force profile picture even though an image was set.

    It may be worth turning off this theme feature so that you can use this plugin without confusing users.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #187697
     axcelluloid
    Participant

    You are completely right – but I really have no clue what plugin it could be – buddypress should not be the one

    #187699
     Kieran_SQ
    Moderator

    Hi,

    It’s not a feature of BuddyPress by default so it will either be a third party plugin or code. It looks to be BuddyPress Force Profile Photo https://buddydev.com/plugins/bp-force-profile-photo/.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #187702
     axcelluloid
    Participant

    Hi,

    I was checking my plugins but there is not such – so do I ahve to add this snippet anywhere?

    /**
    * Do not redirect users on non bp pages.
    *
    * @param bool $skip should we skip or redirect.
    *
    * @return bool
    */
    function buddydev_skip_redirect_on_non_bp_pages( $skip ) {

    if ( ! is_buddypress() ) {
    $skip = true;
    }

    return $skip;
    }

    add_filter( ‘bp_force_profile_photo_skip’, ‘buddydev_skip_redirect_on_non_bp_pages’ );

    #187703
     Kieran_SQ
    Moderator

    Hi,

    The code you supplied above is only for those that have the plugin installed and wish to avoid a redirect. You should not use this code if you do not have that plugin installed.

    If you like I can log into your site and check for any plugin or code that could be causing this behavior.

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #187704
     axcelluloid
    Participant
    This reply has been set as private.
    #187706
     Kieran_SQ
    Moderator

    Hi,

    I have logged in and there doesn’t appear to be anything plugin or functions.php wise that would cause this.

    Did you ever have the BuddyPress Force Profile Photo plugin installed at any point? https://buddydev.com/buddypress/force-buddypress-users-to-upload-profile-photo/

    The wording for the force profile photo on your site and from their plugin is identical.

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #187707
     axcelluloid
    Participant

    Nope, I did not. You can see all the plugins I have and had installed in the plugin list. This is really bad, so shall I deinstall everything or what can I do to make it work properly again?

    #187708
     Kieran_SQ
    Moderator

    Hi,

    You should disable all plugins except for K Elements and WP Bakery (formerly Visual Composer), disable all caching and disable any CDN.

    Once all of this is disabled you will need to test the signup in incognito mode and enable the plugins one by one until you find any plugin that is causing the issue.

    You should make a full and valid backup of your site and database before making any changes like this. Also, you if you have the ability you should do this on a staging or local environment – if you do not know how to do this or if you host offers this or not you should contact your host directly.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    #187709
     axcelluloid
    Participant

    bad news for me then – I really would love to have just one project work without trouble 🙂

    Thank you for your support anyway 🙂

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