Hi,
This error can be caused by folder permission which is excluded or by lack of PHP ZipArchive extension, check if Php ZipArchive is installed on your server by copying the code below intro php file which you will upload on your server, then access the file http://domain.com/yournamedfile.php
COPY CODE
<?php
if (!extension_loaded('zip')) { echo 'ZipArchive is missing'; } else { echo 'ZipArchive is installed'; }
?>
If you receive ZipArchive is missing contact your hosting company for enabling this php extension on your server.
Best Regards
Radu
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