fatal error after installing Kleo theme

[Tezzakaneza]

I hope someone can help – i tried to download the Kleo theme the other day and also got the “The theme is missing the style.css stylesheet.”, so i paid an extra $50 to have one of Envato’s support people install it for me.

They were very helpful and took all of my details and it downloaded for me after saying that they need to deactivate all the plugins in my wordpress site, that i already had installed (before installation of Kleo could occur) and that i could reactivate my original plugins after the Kleo installation.

I have just been going through the reactivation of the other plugins when i got this message (see below) and my whole site is now inactive, i cant get in at all to fix the issue or deactivate the plugin ‘breadcrumb_trail’:

Fatal error: Cannot declare class Breadcrumb_Trail, because the name is already in use in /home/purrfec1/public_html/wp-content/themes/kleo/kleo-framework/lib/function-breadcrumb.php on line 56

I have emailed the Envato support person again hoping that they can help but thought i would try here also.

Hope someone knows a solution.

Thanks Teri

[Kieran_SQ]

Hi,

You didn’t provide a login username for SiteGround so I cannot do this for you but you will need to do the following steps

1. Login to SiteGround
2. Go to cPanel
3. Scroll to file browser
4. Select your domain in the popup
5. Navigate to WP Content > Plugins
6. Locate the plugin folder for breadcrumb_trail
7. Delete this folder and it’s contents

Your site should now work.

Hope this helps,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Tezzakaneza]

Thank you Kieran,

I have followed your directions and it all works now, i am back online.

Thank you so much for your assistance, much appreciated.

Teri Adamson

[Kieran_SQ]

Hey Teri,

You’re most welcome, reach out to us anytime with questions 🙂

If you haven’t already done so please consider leaving the theme or support you have received a review on ThemeForest – every review really helps us.

Thanks,

Kieran.

https://themeforest.net/user/seventhqueen/portfolio

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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