Fatal error on installation

[trustednannies]

Hi,

This error came up after installation

Fatal error: Call to undefined function bp_is_members_directory() in /home3/sports/public_html/onedollardating/wp-content/themes/sweetdate/lib/plugins/bp-profile-search/config.php on line 14.

Bought the theme a few days ago and very frustated.

Please help urgently

John Berry

[Kieran_SQ]

Hi John,

Sorry you’re experiencing issues with installation. First off please follow the below steps to get your website back up and running

– Go to your FTP client or your web hosts file browser tool
– Navigate to /wp-content/themes/
– Delete the SweetDate and/or SweetDate Child folders

Your website should now work again after going to WP Admin > Appearance > Themes and selecting any theme.

Moving on to resolving your issue, please could you confirm for me which PHP version you’re using? You can probably find this in your host’s control panel, if you do not know how or your host doesn’t make it clear please contact their support channel to ask for this information.

Also, do you have BuddyPress already installed?

Once you have followed the initial steps and gained access to your website backend please could you send me some admin credentials so I can check everything out for you.

Sorry for the issues you have experienced,

Kieran.

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